About Us
We are a leading healthcare organization committed to providing high-quality services to our members. We value efficiency, accuracy, and a strong commitment to compliance and ethical practices.
Location: Tustin, CA (100% Onsite)
Schedule: Monday - Friday, 8:30 AM - 5:00 PM
Essential Duties:
- Consistently supports compliance and ethical conduct by maintaining privacy and confidentiality of information, protecting organizational assets, acting with integrity, reporting non-compliance, and adhering to all applicable laws, regulations, accreditation requirements, and organizational policies and procedures.
- Sort, route, and package documents to and from storage.
- Respond to information requests and distribute documents to the requestor.
- Organize, monitor, and maintain departmental files, records, handbooks, and manuals.
- Answer and screen departmental telephone calls, respond to and expedite requests, and take messages.
- Schedule and verify appointments for physician referrals.
- Track cases sent for physician review.
- Ensure that medical record/chart information is available to the appropriate staff.
- Receive and batch documents for data entry.
- Complete and organize standard forms and documents.
- Order, maintain, receive, and store departmental supplies; correct discrepancies.
- Receive, review, sort, and distribute incoming mail.
- Research and resolve assigned HealthConnect work queues.
- Perform other related duties as assigned, including special projects.
- Create reports from raw data using MS Excel (formulas, pivot tables).
- Answer the door as needed.
Minimum Qualifications:
- High School Diploma or GED.
- Minimum of one (1) year of general office experience.
- Proficient ten-key typing skills by touch.
- Must be able to work 100% onsite at 17542 E. 17th Street, Tustin, CA 92780.
Preferred Qualifications:
- Some college coursework.
- 2+ years of related office experience.
- Experience with MS Excel (formulas, pivot tables).
- Basic proficiency in Microsoft Office (Word, Excel, Outlook).
- Familiarity with email and basic phone operation.
- Experience with Epic or other Electronic Medical Record (EMR) systems is a plus.