Employee Type:
Regular
Work Shift:
Day - 8 hour shift (United States of America)
Join Team Tidelands and help people live better lives through better health.
The Medical Assistant will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. MA will support providers and patients through a variety of tasks related to patient care management, organization and communication.
Responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
• Rooming patients and performing data collections, vitals, EMR input
• Conducts pre-visit planning by reviewing patient charts prior to appointment with recent test results and correspondence
• Assisting physician with patient set-up and preparations
• Compile and summarize information for care providers
• Triaging incoming phone calls
• Preparing and administering medications with physician's authorization
• Completing medical forms and obtaining referrals / authorizations
• Retrieval of lab and x-ray reports
• Calling in prescriptions
• Providing patient education with regards to diagnosis mgt, medication mgt, home treatment, and diets
• Ordering medical and office supplies
• Cleaning and stocking exam rooms
• Cleaning instruments and disposing of biohazard waste according to OSHA standards
EDUCATION:
High School Diploma or equivalent, preferred.
EXPERIENCE:
At least 1 year of related customer facing experience, preferably in healthcare.
LICENSURE/CERTIFICATION:
American Heart Association Healthcare provider course with Basic Life Support (BLS)
KNOWLEDGE/SKILLS/ABILITIES:
• Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff.
• Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
EXPERIENCE:
Demonstrated understanding of basic medical terminology preferred. Call center, patient scheduling and/or physician front-office experience preferred. May consider prior call center experience.
Physical Requirements: Light Physical Agility Test (PAT) Rating
While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.
As our region s largest health care provider, Tidelands Health is dedicated to keeping the communities we serve healthy and active, inside and outside of the hospital. Ours is a singular commitment: Better health begins here.
Tidelands Health is our region s MUSC Health affiliate, serving the Carolinas at four hospitals and more than 60 outpatient locations. More than 2,500 employee, physician and volunteer partners are working side by side with our communities to transform the health of our region promoting wellness, preventing illness, encouraging recovery and restoring health.
At Tidelands Health, we are united by a shared mission: We help people live better lives through better health. It s a commitment embodied in the extraordinary care we provide our patients and the award-winning workplace that welcomes our team every day.
A proud not-for-profit organization, we are the leading health care provider in our beautiful coastal region of South Carolina. Enjoy year-round access to the Myrtle Beach area s warm, sunny climate and outstanding quality of life as you fulfill your professional dreams. Here, you ll find a workplace culture built around a spirit of inclusion, teamwork, mutual respect and recognition for a job well done.
Discover what it s like to work for an organization that values who you are as much as we appreciate what you do.
Tidelands Health was recently named by Becker s as one of the top places to work in health care - joining organizations such as Mayo Clinic, Johns Hopkins Medicine and St. Jude Children's Research Hospital. And Myrtle Beach is one of the top places to live in the U.S.
Visit tidelandshealth.org/careers to learn more about Tidelands Health and our rewarding career opportunities on the South Carolina coast.