Medical Assistant is responsible for assisting Doctors and Nurses in providing care to their patients. Their duties include recording and updating medical histories and contact information in patient files, scheduling patient appointments and performing standard care procedures.
Responsibilities:
- Screens patients according to protocols (i.e. obtaining vital signs, height, weight, vision/hearing testing)
- Performs accurate charting in medical record in accordance with policies and procedures.
- Provide assistance to nurses and providers as needed.
- Maintain exam rooms and work areas (i.e. keeping well?stocked, orderly and clean, to include disinfecting exam tables between patients as per infection control policy)
- Administers injections according to position requirements (i.e., subcutaneous, intramuscular and intradermal injections).
- Perform procedures, as ordered (i.e., EKGs, nebulizer treatments, pulse oximeter, ear lavages, etc).
- Able to accurately make/cancel/reschedule appointments in the computer appointment system. Able to follow?up on appointment to determine patient compliance and contact patients to reschedule (no show policy).
- Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.).
- Have current knowledge of and participate in maintenance of drug assistance programs
- Counsel patients per treatment plan (i.e., diet, exercise, medication, etc.)
Requirements and skills:
- Proven working experience as a Medical Assistant or medical secretary
- Knowledge of medical office management systems and procedures
- Excellent time management skills and ability to multi-task and prioritise work
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organisational and planning skills
- Proficiency in MS Office and patient management software (i.e. eClinicalWorks, Athena, Epic, etc.)
- Certified Medical Assistant or Medical Technician required