Medical Assistant

remote typeOnsite

locationsDover-NH

time typeFull time

posted onPosted Today

job requisition idRQ

Site: Wentworth-Douglass Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our practice is located in a state-of-the-art facility at 10 Members Way, Suite 500 in Dover, NH 03820. As an Internal Medicine office, we provide outstanding primary care and preventative health care to adult patients. We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building. We pride ourselves on our true patient-centered medical home model for our patient's care. The whole team really gets to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

We are seeking a full-time, 40-hour Medical Assistant to join our Internal Medicine team. The operating hours of the department are Monday through Friday 8:30am-5:00pm, we can be flexible with schedules according to a candidate's availability and preference.
Job Summary

Summary
This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care?
Yes

Essential Functions
-Interview patients to obtain medical information and measure their vital signs, weight, and height.

-Show patients to examination rooms and prepare necessary equipment for healthcare providers.

-Record patients' medical history, vital statistics, or information such as test results in medical records.

-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.

-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.

-Clean and sterilize instruments and dispose of contaminated supplies.
Qualifications

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Certified Medical Assistant National Certification - Required
Basic Life Support BLS Certification - preferred

Experience
Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.

Additional Job Details (if applicable)

Remote Type

Onsite
Work Location

10 Members Way
Scheduled Weekly Hours

40
Employee Type

Regular
Work Shift

Day (United States of America)
EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-.
Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Innovation happens here and improves the lives of patients.

Mass General Brigham is a not-for-profit, integrated health care system based in Boston, Massachusetts. Founded by Brigham and Women s Hospital and Massachusetts General Hospital two of the nation s leading academic medical centers. From routine care to the most complex cases, we offer comprehensive, full-circle clinical care to our patients, starting and ending at home. At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care and more. Our approximately 74,000 employees, physicians, scientists, and health care providers, across 16 institutions, partner with patients to develop care plans tailored to their needs. We are committed to ensuring all patients have equitable access to care. Mass General Brigham doctors who drive cutting-edge research are the ones providing patient care. Our patients have access to clinical trials and advanced care that s not available elsewhere.

Mass General Brigham s health care system includes five nationally ranked hospitals, including two world-renowned academic medical centers. We bring our heritage of academic medicine to the patient care delivered within our network. Our three Specialty hospitals, and Healthcare at Home, provide focused services to treat medical conditions that require unique skills and technology.

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