Medical Assistant II / Urodynamic Technician

remote typeOnsite

locationsBoston-MA

time typeFull time

posted onPosted 30+ Days Ago

job requisition idRQ

Site: The General Hospital Corporation
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary

GENERAL SUMMARY/ OVERVIEW STATEMENT: The urodynamic technician position integrates a unique blend of skills in the subspecialty Division of Female Pelvic Medicine& Reconstructive Surgery, in a busy ambulatory setting that includes; urodynamic testing, patient clinical sessions, day surgery and a procedural area This subspecialty environment is fast-paced, detail-oriented and reliant on exquisite team work across disciplines. The urodynamic technician is(UDT) responsible for performing urodynamic tests and supporting the overall efficiency of patient flow within the urodynamic lab. The UDT is uniquely positioned within the female pelvic medicine& reconstructive surgery division. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Performs urodynamic tests and enters the information into Epic; communicates with providers regarding the testing or test results as needed. The technician will have a 2 - 4 month training period depending on whether the technician has prior experience to make sure she/he is competent and feels comfortable doing the testing. Attend a one-day urodynamic testing course to consolidate knowledge - either on-line or in-person (depending on current Covid protocols) - Assist on all usual urogynecologic office procedures such as cystoscopies, bladder botox, urethral bulking, pelvic floor injections, etc. - Responsible for catheterization of assigned patients under aseptic, atraumatic conditions: observes condition of patients and reports unusual conditions - Collects urologic specimens from patients and delivers them to the main laboratory; carries out oral instructions and written doctor's orders - T akes and documents patient vital signs, collects specimens and performs point of care testing as ordered - Schedules appointments, laboratory tests and calls the outpatient department to verify appointments - Reschedules patient appointments when necessary when equipment is dysfunctional and cannot be repaired in a timely manner - Evaluate daily schedule to identify changes in patient appointments, early recognition of need to reschedule patients, etc. S cans patient reports in to EPIC. - Operates, calibrates, and performs minor maintenance on electronic urodynamic equipment; ensures that urodynamic machines are functioning and accurate prior to daily patient appointments. Communicate with Laborie help as needed when the equipment is malfunctioning. - Prepares and arranges instruments, towels, solutions, and other supplies for urodynamic appointments; clean and provides low- and high-level disinfection of all procedural equipment, including use of pessaries, UD equipment and UD machine following MGH infection control guidelines - Maintain detailed equipment assessment pre and post procedures; daily and weekly quality control of all equipment; order and stock laboratory supplies. - Complete and maintain detailed paperwork for all laboratory procedures; maintenance of lab statistics. - Provides excellent customer service to patients and co-workers; explains to patients procedures that they will undergo; assists in lifting patients and assists wheelchair patients to stand or walk short distances - Involved in unit quality assurance regarding documentation and core responsibilities related to UDT role - Keep informed of current developments in urodynamic technology and methods by reading available literature that will be provided to the UDT technician by the practice manager or providers; acts as a resource person for professional staff on the use of urodynamic machines relative to the needs and characteristics of individual cases Performs other related duties as required Perform all duties and responsibilities of a MA I and MA II as required
Qualifications

QUALIFICATIONS: - High School Diploma or equivalent - MA certification required - 1 year of prior clinical experience in an ambulatory setting preferred SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: Must be detail oriented; must be proficient at identifying and organizing necessary tasks Must be able to follow protocols and function well under pressure Effective interpersonal and communication skills Ability to provide compassionate care to patients Ability to recognize emergency situations and respond appropriately Possess manual dexterity and visual acuity Knowledge of aseptic technique and standard precautions Operate, calibrate, and perform minor maintenance on electronic urodynamic equipment Adapt the use of urodynamic equipment and procedures to non-standard individual cases WORKING CONDITIONS: Outpatient office setting Day shift Possible weekly travel to offsite locations
Additional Job Details (if applicable)

Additional Job Description
Remote Type

Onsite
Work Location

55 Fruit Street
Scheduled Weekly Hours

40
Employee Type

Regular
Work Shift

Day (United States of America)
EEO Statement:

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Innovation happens here and improves the lives of patients.

Mass General Brigham is a not-for-profit, integrated health care system based in Boston, Massachusetts. Founded by Brigham and Women s Hospital and Massachusetts General Hospital two of the nation s leading academic medical centers. From routine care to the most complex cases, we offer comprehensive, full-circle clinical care to our patients, starting and ending at home. At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care and more. Our approximately 74,000 employees, physicians, scientists, and health care providers, across 16 institutions, partner with patients to develop care plans tailored to their needs. We are committed to ensuring all patients have equitable access to care. Mass General Brigham doctors who drive cutting-edge research are the ones providing patient care. Our patients have access to clinical trials and advanced care that s not available elsewhere.

Mass General Brigham s health care system includes five nationally ranked hospitals, including two world-renowned academic medical centers. We bring our heritage of academic medicine to the patient care delivered within our network. Our three Specialty hospitals, and Healthcare at Home, provide focused services to treat medical conditions that require unique skills and technology.

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