Medical Assistant II

remote typeOnsite

locationsBrookline-MA

time typeFull time

posted onPosted 30+ Days Ago

job requisition idRQ

Site: The Brigham and Women's Hospital, Inc.
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.

Job Summary

JOB SUMMARY The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers.

Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions (Key Roles & Responsibilities)
Assist s junior Medical Assistants with day-to-day questions and responsibilities and help facilitate their learning by participating in on-boarding training.
Show patients to examination rooms and prepare s necessary equipment for healthcare providers and interview patients to obtain medical information and measure their vital signs, weight, and height and record information in the patients medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. Maintains inventory of immunizations and checks expiration date. Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
Performs other duties as assigned
Complies with all policies and standards Knowledge, Skills and Abilities Strong interpersonal and communication skills are essential for success in this position.
Ability to prioritize tasks in complex and busy environment.
Accuracy and attention to detail.
Comply with all local, state and federal privacy and confidentiality rules and regulations.
Ability to take vital signs, manual blood pressures, collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols. Proficiency in electronic health record (EHR) systems and medical office software.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Managing one's own time and the time of others.
Qualifications

Education Degree:

High School Diploma or Equivalent Required or Associates Degree and Medical Assistant Certification preferred

Can this role accept experience in lieu of a degree? No

Licenses/Certifications Basic Life Support BLS Certificate - Preferred

Certified Medical Assistant- Preferred

Work Experience: Direct MA experience or medical field work - 1 Year Min Required

Additional Job Details (if applicable)

Remote Type

Onsite
Work Location

850 Boylston Street
Scheduled Weekly Hours

40
Employee Type

Regular
Work Shift

Day (United States of America)
EEO Statement:

The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Innovation happens here and improves the lives of patients.

Mass General Brigham is a not-for-profit, integrated health care system based in Boston, Massachusetts. Founded by Brigham and Women s Hospital and Massachusetts General Hospital two of the nation s leading academic medical centers. From routine care to the most complex cases, we offer comprehensive, full-circle clinical care to our patients, starting and ending at home. At Mass General Brigham, our patients come first. We offer the full spectrum of health care services for common to complex conditions, including primary care, specialty care, hospital care, virtual care, home care and more. Our approximately 74,000 employees, physicians, scientists, and health care providers, across 16 institutions, partner with patients to develop care plans tailored to their needs. We are committed to ensuring all patients have equitable access to care. Mass General Brigham doctors who drive cutting-edge research are the ones providing patient care. Our patients have access to clinical trials and advanced care that s not available elsewhere.

Mass General Brigham s health care system includes five nationally ranked hospitals, including two world-renowned academic medical centers. We bring our heritage of academic medicine to the patient care delivered within our network. Our three Specialty hospitals, and Healthcare at Home, provide focused services to treat medical conditions that require unique skills and technology.

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Diversity, Equity, and Inclusion Statement of Focus

United Against Racism is a diversity, equity, and inclusion statement to address the impact of racism on Mass General Brigham patients, staff, and community. We believe that systemic racism is a public health issue which impacts our patients, workforce . click apply for full job details