Site: Eagle Family
Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package. Look no more. Eagle Physicians & Associates is seeking dynamic and self-motivated Medical Appointment Secretary staff to join our team. Qualified applicants will have a minimum of 1 year prior experience in a medical office.
Join Us and Thrive. Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.
Additional Benefits: Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.
Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.
Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.
Key Responsibilities:- Schedules, coordinates and reschedules patients appointments. Relays necessary messages to staff. Asks pertinent questions in order to determine type and length of appointment.
- Greets and registers patients in a prompt, pleasant and helpful manner. Verifies necessary information and records in the computer.
- Maintains and updates current information on physician's schedules.
- Courteously answers telephone within 2 to 3 rings and identifies self in a clear and concise manner, screens calls, takes messages, and provides information. Calls to confirm appointments for the next day.
- Schedules any outpatient appointments and testing.
- Attends meetings as required.
- Follows HIPAA guidelines for patient confidentiality and maintains security of Protected Health Information (PHI).
- Does not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
- Upholds and exemplifies through daily actions, activities and behaviors Eagle's Vision, Mission and Values:
- Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff and the community.
- Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive and compassionate care.
- Values: Integrity, Compassion, Trust, Professionalism and Respect.
- Performs additional duties as required.
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