Location: Onsite 5 days/week in Englewood, CO
Duration: 6-month contract to hire
Required Skills & Experience
-Bachelor's degree in Media Technology, Digital Communications, Computer Science, or a related field
-2-5 years of experience in media technology, video production support, or digital content systems -Experience with tools such as Figma, Camtasia, Motion, or similar design/editing platforms
-Familiarity with Content Management Systems (CMS) and/or Digital Asset Management (DAM) tools
-Basic knowledge of media automation or video streaming technologies is a plus
-Strong attention to detail and willingness to learn and grow with the team
Job Description
We're looking for a creative and tech-savvy Media Specialist to support the design and execution of digital media solutions across content creation, management, and distribution workflows. This role will play a key part in supporting the rollout of a new AI-powered tool being implemented across the company's customer support centers, including call centers. You'll help ensure the supporting media and training content is delivered effectively and consistently as the tool is adopted. This position is ideal for someone with 2-5 years of experience who is excited to contribute to a fast-paced, collaborative media team. You'll work closely with senior team members to build and optimize digital media systems that support storytelling and improve the way we deliver content. Key Responsibilities -Assist in developing and supporting media workflows across content creation, asset management, and distribution -Collaborate with teams on video editing, animation rendering, and media storage setup -Support the implementation of script management and creative workflow tools -Contribute to the integration of analytics tools to track content performance and audience engagement -Help maintain and update documentation for media workflows and systems -Partner with technical leads to ensure media solutions are secure, scalable, and aligned with team goals Preferred Experience -Working knowledge of storytelling and content strategy principles -Experience supporting video editing and animation workflows -Familiarity with scriptwriting tools and storyboarding platforms -Exposure to content performance reporting or analytics platforms -Experience working in a collaborative, creative team environment