Purpose of Position:
Sportsman's Warehouse is a quickly growing and profitable omnichannel outdoor sporting goods retailer located in West Jordan, UT, with over 120 store locations nationwide. We're looking for a motivated and talented Marketplace Channel Manager to grow with our company. The ideal candidate has experience with Amazon, GunBroker, Walmart or other marketplace channels - and has a proven track record of growing sales with online marketplaces.
Essential Duties and Responsibilities:
Develop and lead a comprehensive marketplace strategy focused on revenue growth and channel expansion.
Manage a team of virtual assistants to support listing optimization, advertising execution, and creative merchandising.
Design and implement marketplace-specific campaigns and promotions to boost visibility and sales.
Build and maintain strong relationships with key marketplaces and feed management partners.
Monitor and optimize product listings, performance metrics, customer feedback, and profitability across channels.
Identify assortment expansion opportunities through analysis of category performance and consumer demand.
Collaborate with customer service to create protocols for handling negative reviews and customer inquiries.
Partner with cross-functional teams to streamline processes and support ecommerce initiatives.
• Leverage enterprise-level ecommerce and multichannel marketplace software to support operational efficiency.
• Manage product catalogs, data feeds, and order workflows using integrated ecommerce platforms.
• Work jointly with pricing and merchandising teams to maintain and implement competitive pricing and margin strategies across all channels.
Qualifications:
1. Seller Account Management and Maintenance: report on and manage the day-to-day tasks of the seller account to keep it in good health and good standing.
2. Amazon Growth Marketing: grow revenues and improve costs in-line with company budget
3. Marketplace Expansion: expand into new 3rd party marketplaces
4. Reporting: develop and analyze reporting to support the continuous marketplace improvement and growth
5. Special Projects: participate in and/or lead the completion of marketplace-related special projects
Education/Experience:
Proven results of growing multiple marketplace businesses; outdoor industry product knowledge preferred
5+ years' experience with Seller Central; experience with 3rd party marketplace platforms and seller tools preferred
Expertise with marketplace listing optimization, including navigating Amazon customer service to solve listing issues and blockers
Familiarity with marketplace advertising (PPC, DSP, and Amazon SEO) to capture traffic and drive sales
Experience managing deliveries and shipments for marketplace fulfillment centers
Ability to analyze data and synthesize it into sound, actionable insights
Bachelor's Degree preferred
Supervisory Responsibilities:
Manage team of Virtual Assistants
Work Environment/Physical Demands:
The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is considered sedentary. While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install/move computer equipment
The employee may be required to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking or standing for brief periods of time
Specific vision abilities required by this job include near acuity at 20 inches or less due to computer work
While performing the duties of this job, the employee will experience
a moderate noise level (i.e. business office with computers, phone, and printers, light traffic)
Travel Requirements:
This position may require some travel.
Sportsman's Warehouse is an Equal Opportunity Employer