Job Title: Marketing Operations Manager
Location: Hybrid - Onsite 2 days/week in San Rafael, CA
Type: Full-Time
Overview:
The Marketing Operations Manager will support operational functions for the Marketing team, partnering closely with cross-functional teams including Compliance, Medical, Legal, and external vendors. This role is responsible for managing the promotional material review process, overseeing material production and inventory, coordinating translations, and driving process efficiencies.
Key Responsibilities:
- Lead the Promotional Review Board (PRB) process for promotional, educational, and internal training materials
- Coordinate weekly PRB meetings, track and transcribe feedback, manage agendas, and ensure FDA guideline compliance
- Submit promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP)
- Manage production and distribution of promotional materials across formats (print, digital, etc.)
- Monitor inventory levels and forecast/purchase materials as needed
- Coordinate material translations with vendors
- Manage project budgets, purchase orders, accruals, and reconciliations
- Support onboarding and training on systems and processes
- Oversee subscriptions to print/online journals
- Generate and share reports for internal teams
- Lead special projects to improve operational efficiency
Requirements:
- Bachelor's degree required
- 1-3 years of experience in pharma/biotech/ad agency environments
- Strong project and budget management skills
- Expertise in PRB management and Veeva Vault PromoMats
- Experience with FDA pre-clearance submissions
- Highly organized with strong communication skills
- Comfortable working cross-functionally and with vendors
Preferred Skills:
- Familiarity with commercial operations in a regulated industry
- Continuous improvement mindset