WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
ABOUT THE ROLE The Marketing Operations Manager will be the operational backbone of the marketing team, building, owning, and enforcing a JIRA-based project management framework that drives collaboration, accountability, and efficiency across marketing functions. You will standardize processes, facilitate sprint planning and reviews, and work cross-functionally with Sales, Design, Legal, and Product teams to ensure alignment and timely delivery of marketing projects.
This role requires a confident, detail-oriented leader who can protect process integrity, even under pressure, and keep marketing projects moving smoothly in a fast-paced, high-growth environment.
HOW YOU'LL BE REWARDED At TaxRise, Inc., we value dedication and excellence. We offer a competitive salary and benefits package designed to support your growth and well-being.
Base salary: $100,000 - $130,000 annuallyWHAT YOU'LL DO - Build, own, and enforce the marketing team's JIRA-based operating framework, including project intake, sprint planning, ticketing structure, and prioritization logic
- Standardize cross-functional processes across content, creative, digital, data, and performance teams
- Facilitate weekly standups, sprint reviews, and retrospectives, driving accountability and visibility
- Track team capacity, project timelines, and deliverable status, flagging risks and resourcing gaps early
- Report on team and project progress and throughput metrics to marketing and executive leadership
- Collaborate with stakeholders from Sales, Design, Legal, and Product to align expectations and timelines on shared projects
- Stand your ground on protecting process and execution - even when challenged by urgent asks or senior stakeholders
WHAT YOU'LL NEED TO HAVE - 5+ years of experience in marketing operations or project management, ideally at a high-growth company or agency
- Proven ability to build project systems from zero - not just use them
- Expert-level familiarity with JIRA, including workflow configuration, board management, and reporting
- Confident communicator with executive presence - able to hold the line and advocate for process when needed
- Deep understanding of how marketing teams operate, including workflows across creative, copy, digital, content, and performance channels
- Strong grasp of marketing-specific deliverables (landing pages, paid ads, email sequences, SEO content, brand assets) and how to break them down into manageable tasks
- Skilled in identifying and resolving bottlenecks between departments (e.g., delays in creative feedback, misaligned campaign launch timing) before they impact delivery
NICE TO HAVE - Proven experience managing creative and technical teams
- Experience building systems inside a high-growth or chaotic environment
- Understanding where marketing workflows intersect with tools like HubSpot, attribution software, or analytics dashboards to connect operations across the funnel
WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:
- Medical, Dental, and Vision Insurance (starting after 60 days)
- Paid Time Off (Vacation, Sick Days, Company Holidays)
- Wellness Days to recharge when you need it most
- 401(k) retirement plan with company match
- Professional Development Program to support your growth
- Access to our on-site gym and gaming lounge
- Catered team lunches every Friday
- Fun and energizing quarterly company outings
ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.
OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.