We are revolutionizing how customers connect with leading telecommunications services. As a trusted name in the industry, we pride ourselves on offering tailored solutions and building lasting customer relationships. We are seeking dynamic, outgoing, and enthusiastic Marketing & Customer Service Representatives to represent our telecommunications clients in the Austin market.
As an Marketing & Customer Service Representative, you'll be at the forefront of promoting our clients' innovative products and services. The Marketing & Customer Service Representative position will involve working with customers and decision makers daily. The Marketing & Customer Service Representative position will also include marketing and presenting our clients services and processing all sales transactions when necessary for eager customers. If you're driven, love meeting new people, and thrive in a fast-paced environment, this role is your opportunity to make an impact and grow your career.
Marketing & Customer Service Representative Responsibilities
- Represent client brands with enthusiasm and professionalism, creating memorable customer experiences
- Educate customers about our client's cutting-edge telecommunications services, highlighting benefits and value
- Develop creative strategies to enhance brand visibility and improve customer acquisition rates
- Increase sales margins by foster strong relationships with customers, ensuring their needs are met and expectations exceeded and being a part of their full sales cycle with the services
- Participate in team meetings and training sessions to stay updated on client services and marketing techniques
- Collaborate with cross-functional teams to optimize promotional campaigns and customer outreach efforts
- Maintain a polished and consistent brand image during all customer and team interactions