United Water Restoration Group is Florida's fastest growing privately owned Water, Fire and Mold Remediation and Restoration company. We provide 24/7 emergency service to our clients when their property is damaged. With years of experience and a team of dedicated professionals, we bring our clients homes and businesses back together after disaster.
Location: Ormond Beach, FL (Corporate Office)
About the Role: We are seeking a highly organized and proactive
Marketing Coordinator to support our North Florida offices. This position plays a key role in marketing support, CRM training, administrative coordination, and cross-department communication. The ideal candidate is detail-oriented, tech-savvy, and comfortable managing a variety of responsibilities in a fast-paced environment.
Key Responsibilities: - Pull and post daily performance numbers in designated team threads.
- Monitor, listen to, and dispute online lead calls from platforms such as:
- Google Local Services
- 33 Mile Radius (when active)
- Inquirly (when active)
- Promotive Marketing
- Correct and update referral sources in our job management platform based on call reviews.
- Maintain and update records in our job management platform; support users with updates or changes.
- Track online lead source performance monthly via profit/loss reports.
- Track ROI across all marketing efforts.
- Maintain and correct Answer First (after hours phone service) as needed.
- Set up new hires with login credentials for our job management platform, and CRM systems.
- Provide CRM training for new marketers and ongoing support for existing team members.
- Order and manage office and marketing supplies across multiple locations.
- Coordinate and order meals or treats for staff birthdays and anniversaries.
- Create and post engaging social media content and shoutouts for regional offices.
- Design flyers and marketing assets for sales representatives as needed.
- Manage and monitor Google Business Profiles for all North Florida offices.
- Distribute sales team credit card statements, review expenses for policy compliance, and submit to the GM.
- Assist in reconciling American Express statements monthly.
- Attend weekly sales meetings to take notes, document changes, and distribute meeting minutes to the team.
- Support the GM and Owner with various administrative tasks as needed.
Qualifications: - Strong organizational and multitasking skills
- Proficiency in CRM systems
- Experience with social media platforms and content creation
- Strong communication skills and attention to detail
- Basic financial literacy for expense tracking and reconciliation
- Proficient in Microsoft Office or Google Workspace
- Comfortable in a support role with high visibility across departments
Benefits: - Medical, dental and vision insurance after 60 days
- 401k
- Paid Time Off (PTO)
- Company paid holidays
Why Join Us? You'll be part of a collaborative team that values initiative, creativity, and reliability. If you're looking for a varied role where no two days are the same, this position offers the opportunity to make a measurable impact in marketing.