General information Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements About the role: As a Workplace Experience Coordinator on TQL's Marketing team, your primary responsibility is to ensure that employees and guests feel welcome and have a positive impression of TQL culture and property presentation. You will provide exceptional customer service as the first point of contact at our headquarters, maintaining a pleasant demeanor and professional appearance. Additionally, you will assist with various projects from start to finish for our core constituents-recruits, customers, carriers and employees-while promoting and maintaining the TQL brand nationwide.
What's in it for you: - $19.00 - $22.00/hour base pay depending on experience
- Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
- Play an active role in helping new employees integrate into our company culture
- Support the initiatives that continuously make TQL a Top Workplace nationwide
- We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)
What you'll be doing: - Maintain a professional and friendly demeanor while greeting clients and vendors
- Manage visitor and employee badges, including logging visitor entries, issuing, and tracking temporary badges, and replacing broken badges
- Manage and execute routine internal communications and team inbox
- Act in an administrative capacity to maintain and manage marketing documents, files, schedules, and organizational documents
- Conduct daily walkthroughs of HQ campus, identifying and addressing opportunities for improvement, communicating with other departments when necessary, and following projects through to completion.
- Serve as support to marketing leadership on specific projects as needed
- Demonstrate a service-oriented attitude, providing high-quality work while maintaining a proactive and professional image to all customer groups
- Act as an ambassador for TQL's Winning Principles at all times
What you need: - 0-2 years of professional experience in a corporate setting or relevant internships
- Bachelor's degree in marketing, Communications, Business, or a related field is preferred but not required
- Proficient in Microsoft Office Suite
- High energy with excellent communication skills
- Ability to work in a multitasking, fast paced environment
- Organized with a strong attention to detail
- Solve problems and approaching challenges with a critical thinking mindset
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at