Job Title:- Marketing and Communications Manager
Location:- Jersey City, NJ 07310 Hybrid
Business Overview:
The Marketing & Communications team oversees the marketing and communication strategy of in the Americas, predominately for the Corporate & Institutional Banking franchise, in collaboration with the Group (Paris) communications teams. The functions of this group today include: Events & Sponsorship, Media Relations, Marketing, Social Media, Content, Philanthropic Initiatives, Advertising, Client Creative Services, Internal Communications and Video Services.
The candidate will also be responsible for communications activities promoting philanthropic initiatives, as well as more broad social impact communications, which would include communications for our Employee Resource Groups (ERGs).
Candidate Success Factors:
- Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:
- Results and Impact
- Able to influence peers and team.
- Demonstrates good judgement when making decisions of high complexity and impact.
- Exercise appropriate autonomy in the execution and delivery of work.
- Responsible for driving outcomes, which have meaningful effect on team or department.
- Leadership and Collaboration:
- Creates trust with colleagues.
- Acts in leadership capacity for projects, processes, or programs.
- Client, Customer and Stakeholder Focus:
- Able to build relationships with a mix of colleagues and clients.
- Interacts regularly with management and department leaders.
- Demonstrates the ability to influence stakeholders at the team level.
- Compliance Culture and Conduct:
- Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
- Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.
Responsibilities
- Philanthropic Strategy
- Create and develop the bank's philanthropic strategy, leveraging employee feedback
- Work with the Head of Enterprise-Wide and Engagement Communications and other parties to determine relevant philanthropic partners for the Bank, and manage these relationships.
- Continually evolve Philanthropic Initiative program to maximize community impact and employee engagement
Volunteering
- Implement and organize non-profit employee engagement volunteer programs:
- With Core partners
- Increasing impact of programs
- Increasing volunteer engagement
- Increasing skills based volunteering
- Work in conjunction with other countries in the Region and beyond to ensure increasing consistency of volunteering/philanthropic efforts
- Work on quarterly and annual reports of Philanthropic Activities
Operational
- Prepare, track and allocate funds for client and non-client charitable requests/donations
- Manage employee matching gift program via external vendor relationship
- Prepare documentation and detailed reports for Leadership Committee, CSR Committee and others - and develop content and ideas
- Update policy and procedures for areas of responsibility
- Work on ad hoc projects as needed
Social Impact Communications
- Write email, Intranet and digital screen communications showcasing philanthropic activities
- Partner with our Employee Resource Groups (ERGs) on their heritage months to help prepare and distribute their staff communications
- Serve as a communications resource on all philanthropic and social impact activities
Preferred Experience
- 5-7+ years of Experience in two or more of the following fields: Non-profit Organization, Philanthropy Management, Events, Employee Engagement
- A Bachelor's degree
- Knowledge of the financial services industry and non-profit sector is a plus but not required