Job Title: Marketing Communications Campaign Manager
Location: Hybrid - Oakland, CA (on-site twice per month)
Pay Rate: $62/hr (W2)
Duration: 2-year contract
Client: A leading utility company in the gas and electric industry
Job Description:
We're hiring a Communications Project Manager to support customer experience and strategic communication initiatives for a major utility company.
This role will be instrumental in delivering impactful communications that improve how customers interact with billing systems and service connection processes. You'll also drive internal employee engagement around customer-first transformation efforts.
Key Responsibilities:
- Lead internal communications campaigns and programs to support employee awareness of customer experience goals.
- Create and manage external communication strategies that support customer engagement and satisfaction.
- Collaborate with cross-functional teams including marketing, product, customer service, and external agencies.
- Execute high-quality messaging across multiple channels, aligning communications with business and customer needs.
What We're Looking For:
- 5-7 years of experience in marketing or communications (corporate or agency).
- Strong project management capabilities; ability to manage complex, multi-track initiatives.
- Experience working in regulated industries is a plus.
- Proven ability to work with internal and external stakeholders to execute cohesive communications.
- Excellent written and verbal communication skills.
- Data-driven mindset with the ability to analyze impact and adjust messaging strategies.
Additional Info:
- Company-issued laptop provided.
- Pre-approved monthly internet and mobile phone reimbursement.
- Candidates must be based in the Bay Area and available to be onsite 2x/month in Oakland.