This role is essential for managing product data, information, and content that enhance digital customer experiences, aiming to boost brand preference and sales. The position also provides general administrative support within the Global Architectural digital commerce team.
At Sherwin-Williams, our mission is to inspire and improve the world by enhancing the beauty and protection of important spaces. Your skills and passion are integral in achieving our goals. We are committed to nurturing our employees' growth and realizing their full potential:
- Enjoy a comprehensive benefits package designed to enhance your health and well-being.
- Explore career development opportunities to learn new skills and expand your contributions.
- Connect with a diverse team committed to supporting both local and global communities.
We prioritize the health and financial well-being of our employees and their families through extensive benefits, from retirement plans to healthcare. More details on benefits can be obtained upon hiring.
The wage range for this role reflects various factors including skills, experience, and organizational needs. This range has not been adjusted for geographical differentials. The Company reserves the right to modify this information as needed.
As an Equal Employment Opportunity employer, Sherwin-Williams encourages all qualified candidates to apply, ensuring no discrimination based on various characteristics, including race, religion, gender, and more.
In this role, your responsibilities may include:
- Identifying product information from detail pages and ensuring eCommerce transactions meet customer satisfaction.
- Communicating with Sherwin-Williams stores and customers to address any eCommerce-related issues.
- Collaborating with internal teams to process orders and invoices effectively.
- Providing and verifying product data for digital platforms such as and PunchOut Catalogs.
- Conducting ongoing maintenance of asset management to guarantee up-to-date customer-facing data.
- Working with internal and external stakeholders to optimize content delivery in digital experiences.
- Ensuring data governance best practices for accurate information flow.
- Reporting system defects and coordinating with technical support for timely resolutions.
- Identifying enhancements in the product data management system and presenting findings for increased efficiency.
- Enriching and classifying products for syndication to multiple systems, including digital catalogs.
Given the sensitive nature of this role, a review of criminal history may be conducted.
Education Requirements: - High School Diploma
- Expected graduation date of 2026 or beyond.
Knowledge & Experience: - Availability for a long-term co-op (9-12 months).
Preferred Qualifications: - Retail or sales knowledge, including experience with pricing structures.
- Experience in data management.
Technical/Skill Requirements: - Required:
- Proficiency in Excel.
- Detail-oriented with the ability to manage multiple projects simultaneously.
- Strong prioritization skills in a fast-paced environment.
- Quick learner, able to adapt to new systems and processes.
- Excellent verbal and written communication skills, with a history of successful collaboration.
- Understanding of a diverse range of products across various divisions.
- Capability to obtain and share accurate information across different organizational levels.
- Proficient in managing product information priorities for consistency across systems.
- Adept at working with multiple business and technical teams.
- Preferred:
- Database management experience.