Job DetailsJob Location Cullman Regional Medical Center - Cullman, AL
Position Type Full Time
Job Shift Day
Job Category Admin - Clerical
DescriptionJob Summary - Serve as Maternity Center greeter and provide excellent customer service to patients and visitors
- Use critical thinking skills to track and manage maternity visitation according to hospital policy and safety
- Assist with duties related to patient education classes and events including event planning, promotion, registration, and correspondence
- Assist with duties related to hospital's reputation management program including correspondence with department directors
- Receive, process and track sponsorship requests made to the Marketing Department
- Receive and process emails and e-card submissions from the community
- Assist with special projects as assigned
- Assist with department administrative needs including monthly receipts and supplies
- Demonstrateand encourageteam behavior and exceptional patient/guest experiences.
- Upholdand promotepatient safety and quality.
QualificationsEducation High school diploma or equivalent, associate degree preferred
Experience Minimum of two years experience in customer service role, healthcare experience a plus
Additional Skills/Abilities Must be proficient in Microsoft Outlook and Excel
Must be comfortable engaging with patients and visitors in a professional and proactive manner