JOB DESCRIPTIONJob Title
Receptionist, CampusEvaluation Type
Non-ExemptDepartment
Designated CampusPay Grade
P3FLSA
Non-ExemptDate Revised
February 2023Supervisor
Designated SupervisorBASIC FUNCTION & RESPONSIBILITY: Direct all incoming telephone calls and greet visitors providing basic information and services. Represent the campus in a professional and positive manner. Assist with the efficient operation of the campus office.
ENTRY QUALIFICATIONS: High school diploma or equivalent and one year of related experience.
KNOWLEDGE, SKILLS & ABILITIES: - Knowledge of acceptable telephone
- Skill in applying policies and
- Skill in operating standard computer and software
- Skill in written and verbal
- Skill in providing excellent customer
- Ability to operate a multi-line telephone
- Ability to organize and prioritize
CHARACTERISTIC DUTIES & RESPONSIBILITIES: The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties, responsibilities, knowledge, skills, and abilities noted herein; however, this is not a comprehensive listing of all functions and tasks performed by positions found in this job description.
Support of Administrative, Fiscal and/or Facilities Functions: - Process incoming calls efficiently and route to correct
- Update the announcement memo for the main telephone
- Provide general information and assistance to all callers and visitors in a friendly and professional Act as liaison between the campus and its customers.
- Greet and verify identification of visitors, answer walk-in inquiries and refer visitors to appropriate office or
- Assist with campus projects and perform clerical tasks as
- Provide assistance to staff/campuses/departments as
- Receive, sort, and distribute mail, messages, documents, and other deliveries.
- Maintain computerized files using personal computer, including reports, employee roster, and mailing lists.
- Assist with the scheduling of teacher conferences.
- Maintain confidentiality.
Student Support: - Assist in resolving parent/student issues and concerns in a timely
- Assist with the receipt and distribution of student materials, including homework requests.
- Assist in managing student behavior in accordance with Student Code of Conduct and student handbook.
Organization Improvement: - Work collaboratively to improve
Professional Growth and Development: - Participate in professional development that increases effectiveness and improves District
School/Community Relations: - Interact positively with employees and the community to provide needed information and to promote the District in a favorable
Organization Morale: - Participate in team building activities and the decision-making process as
- Communicate and collaborate with campus/department staff to enhance service delivery and customer
Other Responsibilities: - Comply with policies established by federal law, including but not limited to State Board of Education and local Board
- Perform other job-related duties as
SUPERVISION EXERCISED: None.
PHYSICAL & MENTAL DEMANDS: - Maintain emotional control under stress.
- Work with frequent interruptions.
- Use computer for prolonged period resulting in repetitive hand motions.
- Lift and/or move up to 20 pounds occasionally.
- Sit for extended periods of time.
ENVIRONMENTAL FACTORS: - Work is normally performed in a typical interior office work environment with little or no exposure to physical conditions.
Date Posted: 07 April 2025