Manager, Venue Telecom, FIFA World Cup 2026 - Seattle

Manager, Venue Telecom, FIFA World Cup 2026 - Seattle

Department: Technology

Employment Type: Fixed Term - Full Time

Location: Seattle

Description

Reporting organisationally to the Senior Telecoms Manager, the Venue Telecom Manager (VTCM) will be a key member of the FIFA26 Technology team. The VTCM will work closely with the Technology teams in Canada, Mexico, the USA, and Zurich, as well as other stakeholders, to deliver critical IT and telecommunications solutions for the FIFA Club World Cup 2025 and the FIFA World Cup 2026 .

THE POSITION

The main responsibilities of the Venue Telecom Manager for the FIFA Club World Cup 2025 and the FIFA World Cup 26 include:

• Manage the planning, delivery, and operations of telecommunications infrastructure and services across competition and non-competition venues, including:
  • Broadcast Contribution Network (BCN)
  • Event Network (WAN, MAN, LAN, WLAN, cabling, containment)
  • Internet, VLAN, VPN services, VoIP
  • Mobile Network and Private 5G
  • Push-to-Talk/Private Mobile Radios
  • Spectrum Management
  • CATV/IPTV
  • Rate Card services (VoIP/Internet/IP Codecs)
• Deploy and oversee technology services across various venues:
  • Stadia, training sites, operation centers, accreditation centers, ticketing centers, hotels, airports, and transport hubs.
• Ensure compliance with FIFA standards in the integration of tournament technology services, such as Accreditation and Ticketing, with the FIFA Event Network environment.
• Collaborate with Football Technology Innovation suppliers, media, broadcasters, and other functional stakeholders to define and fulfill network and cybersecurity requirements.
• Coordinate on-site IT and telecom technical teams for infrastructure testing, acceptance, and operations.
• Manage incident resolution and ensure adherence to service-level agreements (SLAs), escalating risks and issues to the Technology Operation Center (TOC).
• Support spectrum management efforts, including interference resolution in collaboration with regulatory authorities and venue teams.
• Ensure timely and accurate reporting, including daily updates to the TOC and post-event analysis.
• Participate in pre-tournament training, readiness exercises, and rehearsals.

YOUR PROFILE

Education & Qualifications

• University degree or similar higher education, in Information Technology, Computer Science or related field

Work Experience

• Minimum of 5 years of IT/Technology experience, preferably in major events.
• Strong knowledge of IT and telecommunications technologies, including CATV, AV systems, radio communications, VLANs, and VoIP.
• Experience coordinating with diverse teams and managing vendor relationships.
• Strong project management and organizational skills.
• Detail-oriented and process-driven with the ability to manage competing priorities.
• Effective communicator with strong interpersonal skills.

Languages

• Fluent in English
• Fluent in Spanish is a plus

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and online collaboration tools.