Responsible for managing all RDC yard activities and the personnel involved in those activities, maintaining accurate records, and assisting in resolving system or operational issues which may affect inbound or outbound performance. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Assist in resolving any system issues which may arise in daily load processing. Monitor carrier and system status messages and mitigate any expected inbound and/or outbound delivery impacts. Communicate daily with Director of Transportation, Claims Coordinator, and Transportation Supervisors, Transportation Leads, and Transportation Operations Associates (TOAs) concerning shipping activities. Communicate daily with warehouse operations teams and RDC carriers to facilitate efficient production levels and yard operations. Oversee, hire, train, develop, evaluate and maintain discipline of Transportation Supervisors, Transportation Leads, and TOAs. Coordinate personnel coverage to insure required transportation functions are completed, and provide adequate support to TOA positions and yard activities. Manage yard service (yard jockey) operations to maintain adequate service levels to support RDC warehouse operations. Oversee yard processes to insure accuracy of trailer locations, temperature settings, refrigerated trailer performance, and safety for all associates and contractors involved in yard operations. Have knowledge of and effectively administer all company policies and procedures, including training, disciplining and termination of associates. Maintain accurate filing system. Back up the TOAs, Transportation Leads, and Transportation Supervisors in their absence in all of their duties and responsibilities. Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct and Ethics, Associate Handbook, etc.). Accept additional responsibilities or special projects as requested. Other duties may be assigned.
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