Manager Sales Development

Location: Hybrid - Houston, Texas, United States

Posted: March 26, 2025

Job Type: Full Time

Req 3188

Sales

Company Overview
Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position Summary
The Manager, Sales Development at Empower Pharmacy is a high-performance leader who builds, scales, and optimizes a results-driven sales development engine, ensuring continuous market expansion and revenue acceleration. This role is for a driven, strategic thinker who thrives on developing elite teams, executing precision-targeted prospecting strategies, and driving relentless pipeline growth through innovation and accountability. As the architect of Empower's outbound sales strategy, you will inspire, challenge, and empower your team to break barriers, outperform expectations, and transform healthcare access through every conversation.
Duties and Responsibilities
•   Builds, develops, and leads a high-performance sales development team by recruiting top talent, implementing world-class training programs, and instilling a culture of accountability, discipline, and continuous improvement that drives aggressive pipeline growth.
•   Designs and executes an elite-level outbound prospecting strategy, leveraging advanced sales analytics, artificial intelligence-driven automation, and real-time market intelligence to target high-value prospects and maximize conversion rates.
•   Optimizes sales development operations and performance metrics, continuously monitoring outreach effectiveness, refining engagement tactics, and implementing scalable processes that accelerate lead generation, enhance pipeline velocity, and improve revenue impact.
•   Aligns cross-functional sales strategies with marketing, account executives, and medical affairs, ensuring seamless lead handoff, coordinated messaging, and a data-backed approach that enhances client acquisition and long-term business growth.
•   Drives a culture of resilience, execution, and results, motivating the team to exceed key performance indicators, overcome objections, and push past barriers with innovative problem-solving, strategic agility, and a relentless pursuit of excellence. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills
•   Deep expertise in customer relationship management platforms, sales engagement automation, and data-driven sales strategy execution, with a focus on leveraging insights to drive outbound success.
•   Exceptional leadership, coaching, and motivational skills, with the ability to cultivate a winning sales culture and inspire sales development representatives to perform at elite levels. Key Competencies
•   Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
•   Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
•   Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
•   Resourcefulness: Secures and deploys resources effectively and efficiently.
•   Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
•   Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
•   Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
•   Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values
•   People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
•   Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
•   Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
•   Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care. Experience and Qualifications
•   Minimum of 5 years of experience in sales development, outbound prospecting, or lead generation leadership.
•   Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
•   Preferred certifications include Certified Sales Professional (CSP), Certified Business Development Professional (CBDP), and Strategic Sales Leadership Certification (SSLC) to demonstrate expertise in outbound sales methodologies and team management, and a valid driver's license is required for field travel.
•   Demonstrated experience leveraging AI in daily work to drive efficiency, solve problems, and enhance decision-making-adept at integrating AI-powered solutions into all workflows. Employee Benefits, Health, and Wellness
•   No-Cost Medication : Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
•   Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
•   Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
•   Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
•   Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
•   Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
•   Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
•   FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
•   401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
•   Company Paid Short-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a short period of time.
•   Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
•   Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck. Additional Voluntary Benefits
•   Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
•   Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
•   Critical Illness: Protect your finances from the expenses of a serious health issue.
•   Long-Term Disability: Protect your income during illness or injury with long-term disability coverage.
•   Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
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