Join us in our mission to create a thriving ecosystem that ensures accessible, high-quality, and sustainable healthcare for everyone.
Position Summary: The Manager of Solution Design will be pivotal in collaborating across our sales and customer success divisions to shape and guide the business strategy for athena, our prospects, and clients. This role involves conducting qualitative and quantitative reviews, and approving presentations, ROI analyses, and workflow assessments. You will individually manage a select group of clients and prospects, leading due diligence and defining their minimum business requirements for information management strategies, patient engagement, and business operations. You will also spearhead the development and positioning of presentations and proposals that emphasize athena's unique selling points, ensuring that ROI expectations are set realistically. As a strong leader, you will support a growing team and act as a central strategic voice in shaping athena's messaging both internally and externally. Please note, this position may require 50% travel.
Key Responsibilities: - Support the sales cycle of athena's clients across various segments, engaging directly with prospects at all organizational levels.
- Define strategies that adapt athenahealth workflows and services to meet unique client needs and achieve organizational alignment.
- Prepare and present athenahealth solutions to prospects and clients, highlighting our unique services and capabilities while demonstrating our value proposition.
Additional Responsibilities: - Manage the transition from Sales to Professional Services and Account Management for engagements where you are the Solution Design Lead.
- Develop professional proposals for prospects and clients in collaboration with Sales and Account Executives and Solution Consultants.
- Gather market intelligence on industry drivers to strategically position sales opportunities and enhance knowledge available to Sales and Customer Success teams, focusing on aligning athena's services with current industry trends.
Qualifications: - Bachelor's degree required; advanced degree preferred.
- Proven success in high-level consultative sales.
- Strong history in building C-level relationships.
- Excellent project management and organizational abilities.
Required Skills and Abilities: - Exceptional communication skills, including formal presentation, business writing, and negotiation skills.
- Strong understanding of business economics and technology-enabled processes.
- Proven ability to influence others and garner support for recommendations.
- Ability to quickly learn and apply new concepts to solve complex problems.
About athenahealth: We envision a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our diverse offices, chosen for their innovative spirit, embody a collaborative work environment for our teams. We are proud of our inclusive culture and the vibrant community of athenistas dedicated to innovating healthcare solutions. Our athenaGives platform reflects our commitment to corporate social responsibility, supporting initiatives that enhance healthcare access and education.
What We Offer: Along with competitive health and financial benefits, we provide unique location-specific perks, including commuter support, employee assistance programs, and flexible work arrangements. We sponsor various events throughout the year for team engagement and learning.
athenahealth values work-life balance and utilizes digital collaboration tools to foster a fulfilling work atmosphere.
athenahealth is committed to equal employment opportunities. We embrace diversity and are happy to accommodate applicants with disabilities throughout the application process.