Manager of Production Planning, Logistics and Customer Service

Fort Worth, Texas

DSJ Global
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Key Responsibilities:
  • Serve as the key liaison between Production, Logistics, Customer Service, and Sales to ensure seamless daily operations and communication.
  • Oversee and sign off on all production planning activities on a weekly, monthly, and annual basis-optimizing output, minimizing waste, and adjusting for market conditions.
  • Manage inventory levels of both finished goods and raw materials to balance customer demand, storage limitations, and cash flow.
  • Align transportation cost efficiency with customer service expectations by negotiating and reviewing shipping and storage costs.
  • Support and execute the development of the annual production and sales budget in collaboration with sales and production teams.
  • Participate in long-term strategic planning for sales and production forecasts.
  • Track daily order fulfillment activities, including confirmations, logistics scheduling, billing, and sales support.
  • Monitor and report monthly KPIs; lead short-term and long-term continuous improvement initiatives.
  • Lead, mentor, and develop a high-performing team by fostering accountability, customer focus, and operational excellence.
  • Drive cross-functional alignment across departments to ensure cohesive execution of organizational objectives.
  • Utilize ERP systems (preferably Microsoft Dynamics 365) to manage and improve order creation, goods receipt, and production planning processes.
Qualifications:
  • Bachelor's degree in Supply Chain, Logistics, Accounting, Engineering, Business, or a related field.
  • Minimum of 10 years of experience leading cross-functional teams with a focus on:
    • Production Planning
    • Customer and Order Fulfillment o Logistics
  • Strong experience in chemical manufacturing or commodity chemicals, particularly within a continuous production environment.
  • Proficiency in Microsoft Dynamics 365 or similar ERP systems is highly desirable.
  • Exceptional verbal and written communication skills, along with strong time management and leadership capabilities.
Date Posted: 09 June 2025
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