Job Description Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: IT Infrastructure
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page .
Pay Range: $55.75 - $93.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: Are you a dynamic leader passionate about building and maintaining world-class network infrastructure?
Rush is seeking a
Manager of Network Services to provide strategic and tactical leadership for our high-performing Network Services team. In this role, you will drive the proactive management of our enterprise network, ensuring security, performance, and reliability across LAN, WAN, and security services (Firewalls, IDS/IPS, NAC, etc.). You'll lead a multidisciplinary team of network engineers, overseeing configuration, installation, deployment, and monitoring of network services while playing a key role in global enterprise projects and design. This includes architecting innovative solutions, conducting R&D, managing capacity and performance, and driving change and release management. At Rush, we are committed to investing in modern network technologies that shape the way we deliver care to our community.
As part of our forward-thinking team, you'll work on impactful initiatives such as:
- Network Segmentation - Enhancing security and performance through optimized segmentation strategies.
- Datacenter Refresh - Modernizing infrastructure for improved scalability and efficiency.
- Lifecycle Management & Refresh - Ensuring our network technologies remain cutting-edge. This is an exciting opportunity to lead a best-in-class team, leverage the latest in networking innovations, and help shape the future of healthcare technology at Rush.
Responsibilities: - Define, document, and enforce established network and security policy standards
- Work with vendors on network design upgrades, investigate new technologies and be involved with Information Security and Disaster recovery testing
- Respond to Help Desk ticket requests requiring additional technical support on issues such as network connectivity and related local area network issues
- Establish a sound and stable networking environment by monitoring performance, troubleshooting network problems and outages, and scheduling upgrades
- Create and add content to a knowledgebase by documenting issues and the causes and fixes for those issues
- Work in conjunction with other IT departments to securely plan, deploy, design and troubleshoot issues and implement new functions
- Provide networking and security architectural and engineering support experience across local, regional and global areas
- Evaluate new technologies as appropriate and required to help build, maintain, improve and document as our environment grows
- Manage communication and coordination of resources during outage situations. Guide engineers from different groups to work together to resolve outages and restore business functionality as quickly as possible
- Provide leadership to junior engineers and network operations team
- Other duties as assigned
Required Job Qualifications: - Bachelor's in Computer Science, Information Systems or related discipline and seven (7) years of relevant years of experience. An Associate Degree and nine (9) years of relevant experience will be accepted in lieu of a bachelor's degree
- 5+ years of operational systems and support experience in a large networked WAN environment
- 7+ years of data center design
- Excellent working knowledge of network protocols and concepts such as Spanning tree, EIGRP, BGP, HSRP, VOIP, QOS, TCP/IP, 802.1q, 802.1x, MPLS, DNS, Syslog, TACACS, SD-WAN, OSPF
- Ability to work with network security devices such as Cisco IDS/IPS devices, F5, Firepower, Juniper, Palo Alto, ASA, and ACS with an understanding of how to baseline and set alerting features of IDS signatures and work with security policies
- Demonstrated ability on WAN infrastructure consisting of a mixture of MPLS, Point to Point, Internet and DMVPN technologies utilizing SD-WAN appliances
- Experience with network access control technologies such as 802.1x
- Working knowledge of remote access VPNs (IPSEC, Anyconnect, DMVPN)
- Proficient with monitoring and logging tools for access management and troubleshooting using tools such as Syslog, ACS, Netflow (Plixer scrutinizer) Solarwinds and protocol analyzers
- Prior experience using industry established project management techniques in accomplishing strategic objectives
- Experienced with ITSM functionalities such as change control, CMDB, ticket system
- In depth understanding of disaster recovery, design, implementation and testing
- Strong working knowledge routing and switching technologies
- Strong working knowledge of IP Addressing and Subnetting, including design and implementation
- Strong working knowledge of DNS and DHCP, including design and implementation
- Strong working knowledge of VLAN' s and networking to support servers and storage
- Experience supporting large wireless networks environment with Cisco and Meraki
- Experience with Quality of Service, for Voice and Video
- Ability and availability to work occasional nights/weekends assignments as necessary
- Demonstrated ability to work independently and within a team environment to ensure performance, reliability and security in a dynamic 24-7-365 production network environment
- Some travel may be required
- Customer focused attitude
- Excellent communications skills both written and verbal
Preferred Job Qualifications: - CCIE Routing and Switching certification is a plus.
- Experienced with VoIP technologies preferred
- Cloud experience a plus
- Experience with Cisco DNA, ACI, and Meraki SDN preferred
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Position Manager of Network Services
Location US:IL:Chicago
Req ID 15667