THE POSITION:
THE OPPORTUNITY Are you interested in a challenging and rewarding career managing the Agency's Information and Operational Technology? The Agency seeks a strategic, innovative, and influential leader to serve as its next Manager of Information Technology. In this role, you will focus on supporting and protecting the Agency's Operational Technology and Network Infrastructure for business and SCADA systems. If you enjoy leading a highly skilled and dedicated team of professionals, striving for operational excellence, and finding innovative solutions to enhance the Agency's Operational and Business processes, this position is for you.
The Inland Empire Utilities Agency (IEUA/Agency) serves approximately 935,000 residents in western San Bernardino County and is proud of our reputation of promoting greater water supply reliability through significant contributions to a diverse regional water supply portfolio, including water from stormwater capture, recycling and reuse, and imported water supplies. The Agency continues to be fully committed to ensuring long-term success for the region by leading the way in water resource management, environmental sustainability, and providing essential sanitation services in a regionally planned and cost-effective manner while safeguarding public health and promoting economic development.
Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:
- A 4-day work week with remote hybrid work schedules for some positions
- A pension through California Public Employees' Retirement System (CalPERS)
- Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
- Competitive vacation, floating holiday, sick time in addition to 12 agency paid holidays
- Education Reimbursement up to $5,250 per fiscal year
- Basic life insurance coverage provided
- Wellness Stipend of $500 per fiscal year
- 457b Deferred Compensation Contribution
- Interest free loan for a computer purchase up to $3,000
- Vehicle allowance of $300 per month
This position is open until filled. The deadline for the first review of applications is 11:59 PM on Tuesday, February 11, 2025. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline.
There is one (1) vacancy in the Information Technology Department. This recruitment is being conducted to fill (1) vacancy and will establish an eligibility list which may be used to fill future vacancies as they occur during the active status of the eligibility list.
Salary Range: 190 FLSA: Exempt Probationary Period: At Will Under general direction, plans, organizes, integrates and directs the work of the Information Technology department; oversees the security and reliability of the Agency's information technology infrastructure including telecommunications, plant and business network, Supervisory Control and Data Acquisition (SCADA) systems, enterprise and business applications, and help desk support; directs the effective delivery of networks, development, and disaster recovery systems and processes; provides expert professional assistance and guidance to management on technology needed to meet business and operating needs; directs process and work flow improvement analyses; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICS: A Manager of Information Technology is responsible for managing, directing and information technology staff and consultants engaged in the support, development, design, maintenance, and security of the Agency's wired and wireless networks, telecommunications systems, SCADA system, SAP enterprise system, and desktop and audio/video hardware and software applications to meet Agency business and operating requirements. The incumbent is expected to work with department managers and staff to recommend and provide secure, cost-effective, and high-priority solutions to their needs and requirements and develop short and long-term technology strategies, policies and standards. Work is broad in scope and requires seasoned judgment and a high degree of initiative and independence.
An employee in this class reports to the Executive Manager of Operations/Assistant General Manager and directs the work of professional, technical and administrative staff performing or contributing to network administration and SCADA systems development and support, business and application analysis and business system administration, and desktop and other technology support.
EXAMPLES OF ESSENTIAL FUNCTIONS:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Plans, organizes, controls, integrates and evaluates the work of the assigned professional and technical staff; with supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual department budget; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards.
Manages the performance of department staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; hears and makes recommendations on grievances; subject to management concurrence, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Agency human resources policies and labor contract agreements.
Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the department's and the Agency's mission, objectives and values regarding teamwork, mutual trust and respect; applies process improvement and quality management principles to assigned areas of responsibility.
Participates in the formulation and implementation of departmental policy, planning and strategic development; leads and directs staff and outside consulting resources in the development and application of new methods and processes to achieve higher efficiency, quality and innovation in department work processes.
Provides the direction for Agency's data and cybersecurity protection, and oversee information technology governance and policies; develops Agency security strategy, security awareness programs, security architecture, and security incident response; provides strategic risk guidance for information technology projects, including evaluation and recommendation of technical controls; educates subordinate and Agency staff on appropriate security risk and mitigation strategies; ensure security programs are in compliance with relevant laws, regulations and policies; develops, maintains and publishes up-to-date security policies, standards and guidelines; oversees training and dissemination of security policies and practices.
Evaluates new cybersecurity threats and information technology trends and develops effective security controls; oversees development of security awareness programs; develops and oversees effective disaster recovery policies and standards to align with Agency business continuity goals; coordinates development of implementation plans and procedures to ensure business critical services are recovered in the event of disasters or other incidents, and provides direction, support and in-house consulting in these areas.
Define and report on information security metrics; maintains current knowledge of industry and regulatory trends and developments for the enterprise technology.
Through subordinate supervisors, manages the design, development, implementation, maintenance and system administration for the Agency's process automation computer/server platforms and communication networks including Distributed Control Systems (DCS), SCADA systems, microwave wireless communications systems, radio and telecommunication systems; oversees the development and maintenance of systems security to ensure system and data integrity; manages the development and implementation of automation controls applications, architecture and protocols to meet the Agency's operating requirements.
Directs and manages teams responsible for Agency-wide network administration including enterprise-level server hardware, operating system software, key enterprise applications such as email and messaging, data storage technologies, account and access management and associated systems, protocols and processes that support the Agency's technology environment.
Through subordinate supervisors, manages the design, development, implementation and maintenance of a wide variety of enterprise software and business applications software that support Agency financial, accounting, invoicing, customer/vendor information, purchasing, human resources, payroll, engineering, field work flow support, geographic information system (GIS) and other business . click apply for full job details