By The Hand Club For Kids is a Christian, after-school program that emphasizes academic excellence while nurturing the whole child - mind, body and soul. Located in Chicago's most under-resourced neighborhoods, By The Hand helps children have abundant life. The culture of By The Hand is Christ-centered, people-focused and results oriented. While loving and nurturing, By The Hand has a strong results-orientation, a very structured program and a growth mindset that believes with hard work we can all continue to learn and grow. Joining By The Hand's incredible mission as an abundant life builder means jumping right into the work of healing and hope on behalf of our extraordinary children. You'll have the opportunity of a lifetime to impact the trajectory of generations of stories; helping students soar to success in their academic performance, practice personal accountability and, even more importantly, grow in their understanding of God and their relationship with Jesus. By The Hand is a not-for-profit, religious organization. Individuals employed at By The Hand are working in ministerial roles and perform all or some of the following responsibilities: sharing the Gospel, teaching chapel, leading Bible studies, discipling students, and modeling behavior that is consistent with Christ's teaching. Salary Range: $70,000 - $90,000
Overview of Position The Manager of Fund Development Database and Operations will be responsible for providing strategic oversight in four critical areas: constituent data entry and management, data analysis and reporting, data systems management, and gift entry and processing. Ensuring all data processes are configured optimally, the person in this position will work closely with the Fund Development team to help maintain reliable, accurate, and consistent data. They will also assist and manage the gift entry and receipting process in partnership with the Donation Specialist. In addition, the position is responsible for managing all fundraising software and systems related to fundraising including the Raiser's Edge (RE) database, the integration of RE with other tools like GiveSmart, and will be an integral part of the migration from Raiser's Edge (RE) to Salesforce. It also includes reporting on the sub-team goals, metrics, and general performance. This position reports to the Chief Development Officer.
Spiritual Requirements - Has a personal and saving relationship with Jesus Christ, evidenced by a lifestyle that demonstrates the Word of God, and is in regular fellowship with other members in a Bible-believing church.
- Agrees with the By The Hand Club Doctrinal Statement and adheres to the Employee Biblical Standards of Living.
- Shows by example, the importance of Scripture memorization, Bible study, prayer, witnessing, and Christian fellowship.
- Leads a team devotional on a regular basis and participates in weekly team prayer.
- Has completed an evangelism course and is trained and prepared to share the gospel with anyone who inquires.
- Works with staff and members of the EOS Leadership Team to monitor and enforce policies and procedures to further BTH's religious purpose and freedom.
Role Responsibilities - Performs in a way that is consistent with the vision, mission, and culture of By The Hand and commits to excellence in every aspect of the overall operation.
- Models cultural values of By The Hand Club For Kids in day-to-day behavior.
- Follows all policies as outlined in the operational guide, including maintaining brand standards and ensuring 100% adherence to the Child Protection Policy.
- Participates in employee growth plans, including quarterly conversations and annual review meetings.
- Helps create, update, and deliver queries, metrics, reports, visuals, and other reporting tools.
- Identifies top prospects for Donor Relations Officers through database research.
- Informs Fund Development leadership regarding organizational giving trends, equipping the department to make data-drive decisions.
- Participates in testing the Salesforce instance during the migration process from Raiser's Edge to Salesforce.
- Partner closely with BTH USA COO to develop the BTH Chicago Salesforce instance.
- Develops, in conjunction with the Senior Vice President of Donor Relations and the Chief Development Officer, workflows, core processes, and ticklers in Salesforce for annual giving projections and moves management.
- Produces insights for marketing and communications for nurture and drip campaigns.
- Delivers insights regarding past corporate funders and renewal opportunities to Senior Vice President of Strategic Engagement.
- Handles the internal security of the database including adding and removing users, assigning permissions/roles, and monitoring appropriate use.
- Audits and monitors integrity of data, including clean up and maintenance.
- Identifies opportunities to streamline departmental processes and procedures.
- Works closely with gift processing to ensure accurate gift entry and receipting.
- Conducts market, prospect, and donor research in order to prepare detailed reports on individuals and others identified as prospects.
- Assists in major Fund Development events such as our annual Spring Benefit.
- Performs all other duties assigned.
Required Skills/Abilities - This position requires a Christ-like servant leader who has a sense of calling and models Biblical principles.
- Passion and commitment to urban student transformation, confidence to lead in a challenging situation, and belief that all children can learn.
- Outstanding problem-solving skills with an orientation toward results, action, impact, and influence.
- Exposure to the process of how relationships with donors and potential donors are formed and cultivated toward contributing to financial growth.
- Effective time management and prioritization skills in a fast-paced, rapidly changing environment.
- Great organizational and project management skills.
- Detail, analytical, mathematical, and problem-solving skills.
- Ability to understand staff needs and accurately translate requests into effective queries and reports.
- Skill in presenting data and training individuals in software applications.
- Willing learner and self-motivated to stay current regarding new technologies.
Education and Experience - B.A. or B.S. in Ministry, Communication, Business, Education, Computer Science or related field.
- Experience using a donor database, Google Suite products, and MS Office Suite.
- Experience in data management and/or data analysis.
- Experience in Raiser's Edge CRM and/or Salesforce preferred.
- Must have a valid driver's license, available transportation and their own auto insurance in order to travel around the city.
- Past experience working with or volunteering with a Christ-centered, youth- serving organization preferred.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets and fax machines. This job is not a virtual job, but it requires in-person attendance as agreed upon by your immediate supervisor.
Physical Demands The employee is regularly required to speak and listen. This role may require you to move equipment from room to room and lift up to 50 pounds. The individual is also required to travel throughout the city and to other organization sites to meet with partners, candidates, and staff.
Disclaimer The duties and responsibilities described are not an exhaustive list of all functions that the employee may be required to perform. The employee may be required to perform additional functions as necessitated by business demands. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Employment with By The Hand Club For Kids is at will, and the employee must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
By The Hand Club For Kids is an equal opportunity employer. By The Hand does not unlawfully discriminate against any protected classes. As a ministry, By The Hand is permitted and reserves the right to prefer employees or prospective employees on the basis of religion in our screening and selection process. By The Hand is also committed to providing reasonable accommodations for qualified candidates with a disability, absent undue hardship. An employee or applicant who believes he or she has a disability and may require an accommodation must contact the Human Resources Department at or call .