At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Overview: At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization and Position Overview Lilly recently announced a $4.5 billion investment to create the Lilly Medicine Foundry, a new center for advanced manufacturing and drug development. The first-ever facility of its kind, combining research and manufacturing in a single location, the Medicine Foundry will allow Lilly to further develop innovative solutions to optimize manufacturing processes and increase capacity for clinical trial medicines, while also reducing costs and environmental impact.
The LRL L&D Site Account Manager will report to the Lilly Research Laboratories (LRL) Learning and Development (L&D) Director
This position provides L&D operational support for the Lilly Medicines Foundry site. This role ensures personnel are qualified and capable of performing their job responsibilities, fulfilling compliance requirements, and continually increasing their contribution to the business. Additionally, the Manager will leverage performance consulting for business partners to assess critical business needs and recommend learning solutions that address capability and competency gaps. The role is responsible for cross-functional collaboration and consulting where appropriate with other Lilly learning leaders, key business partners, Lilly suppliers and other L&D partners to ensure alignment between the learning strategy, curriculum architecture and implementation of the learning portfolio.
To ensure state-of-the-art best training practices, this position will support other site L&D training initiatives, as required (such as, facilitation, onboarding). The LRL L&D site account manager is responsible for ensuring Lilly Medicine Foundry employees are trained and capable in technical, leadership, and operational tasks.
Responsibilities: Learning and Performance Support
- Performance Consulting
- Build relationships with functional leaders and business partners, leveraging organizational knowledge to support business results
- Provide instructional design expertise, feedback, and guidance to ensure adherence to adult learning and instructional design principles
- Anticipate and resolve complex problems
- Serve as a key resource within a business area
- Strategy Development and Execution
- Develop and execute comprehensive performance strategies to:
- Ensure site employees are trained, qualified, and capable
- Develop, maintain and improve business processes and metrics to ensure the training systems are in control and capable to meet customer and regulatory requirements.
- Create controls/reports/structures to ensure that all employees and contract workers are qualified and trained to execute their roles
- Support audit, inspections and business issues as required
- Learning Solution Analysis, Design, and Development
- Conduct needs and target audience analysis to identify learning and performance gaps
- Develop innovative deliverables that provide meaningful and learner-centric solutions, as appropriate
- Apply effective project management to ensure timely delivery of the performance solution
- Effectively utilize technology to support development of learning and performance solutions (e.g., IT tools, video technology, etc.) and ensure they can be integrated with Lilly systems
- Partner with Lilly select supplier and manage procurement activities, when needed
- Manage budget for small- to medium-size projects or programs
- Manage Transfer of Training to external partners, as appropriate
- Implementation
- Develop and lead plan to ensure timely implementation of learning solutions in cooperation with other L&D personnel and business partners
- Evaluation
- Develop appropriate evaluation plans for learning and performance solutions, when appropriate
- Curriculum Management
- Consult with business partners to establish and maintain a curriculum architecture
- Lead efforts to ensure curriculum assignments support personnel qualification
Coaching and Personal Development
- Establish a network of internal and external learning and business professionals and benchmark as appropriate
Basic Requirements:- Bachelor's degree or higher in education, instructional design, performance technology, or related programs, or successful completion of the Professional Apprentice Program for LRL Learning and Development.
- 3+ years of experience in performance consulting, instructional design, and program/project management.
Additional Preferences:- Experience supporting training strategy for a Manufacturing site
- M.S. degree in Instructional Systems Technology, Adult Learning, or related experience/education
- Human Performance Improvement (HPI) Certification
- Experience in integrating Learning Management Systems (LMS) with access control systems to ensure that only individuals who have completed the necessary training and qualifications can access work areas.
- Working knowledge of and/or experience in a regulated environment
- Knowledge of LRL business and structure
- Demonstrated ability supporting automated processes and workflows (e.g., developing innovative solutions such as AI tools, Power BI dashboards)
- Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity
- Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
- Demonstrated ability to scope and lead projects
- Demonstrated success in influencing without authority
- Effective problem-solving skills to evaluate and resolve business and organizational problems
Other Information:- Initial location at Lilly Technology Center, Indianapolis.
- Permanent location at the new Lilly Medicines Foundry in Lebanon, Indiana.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$57,750 - $129,800
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.