locationsWellstar West Georgia Medical Center
time typeFull time
posted onPosted 6 Days Ago
job requisition idJR-44166
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Job Summary:Under the direct supervision of the Administrative Director of Laboratory Services, a Laboratory Manager directly manages and supervises all functions of their assigned laboratory department. Oversees all daily functions of the laboratory /phlebotomy, including staffing, problem resolution, operational parameters, customer service, supplies, training/orientation of staff, and adherence to all regulatory requirements (CAP, CLIA, TJC, FDA and OSHA). In the absence of the Laboratory Director, the Manager may then have oversight of the Laboratory. Please refer to the Core Skills/Competencies and additional Hospital-Wide Skills/Expectations sections of this document for additional information regarding the requirements of this position. The laboratory manager is responsible for personnel management.
Core Responsibilities and Essential Functions:Management Functions
- Gives clear concise directions (oral and written) to laboratory staff.
- Establishes the monthly work schedule and on-call schedule with sufficient lead time.
- Monitors staff performance daily and intervenes promptly when needed.
- Demonstrates effective problem-solving skills.
- Arranges coverage for time off requests for technologists.
- Attends committee meetings as assigned.
- Monitors labor on a daily basis to ensure meeting productivity goals.
- Responsible for or participates in the development of the annual operating and capital budgets for either the lab as a whole or the assigned department.
Orientation/Education/Competencies
- Establishes orientation schedule for new employees.
- Monitors progress of orientees.
- Maintains employee education files.
- Monitors staff competency/education completion rate and initiates action if needed.
- Initiates / develops training sessions, as needed.
- Attends / completes all required education on time.
- Ensures all orientation paperwork is completed prior to employee beginning work
Quality/Compliance
- Reviews general laboratory procedure manuals once every two years.
- Makes policy revisions promptly.
- Ensures general laboratory meets all requirements for accreditation (CAP, CLIA, TJC, and OSHA).
- Coordinates proficiency testing.
- Demonstrates working knowledge of laboratory compliance program.
- Successful completion of annual compliance competency.
Performance Improvement
- Demonstrates working knowledge of hospital and laboratory performance improvement (PI)plan.
- Assists in the identification and resolution of PI issues.
- Documents deviations from standard operating procedures on the PI logs.
- Any other duties as assigned.
Trust/Engagement
- Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level.
- Holds leaders accountable for behaviors that create trust and engagement.
- Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar.
- Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost-effective delivery of quality patient care in a manner that fosters patient and employee satisfaction.
Results Oriented Leadership
- Sets challenging and productive goals for team.
- Holds team accountable for actions while providing leadership and motivation.
- Provides resources and support,
- Uses checkpoints and data to track progress, setting up system and processes to measure results.
Collaboration and Partnership
- Works collaboratively and as a team member with hospital leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics.
- Fosters positive working relationships between staff and physicians across the Health System.
- Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication.
- Performs other duties as assigned
- Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:- Bachelors Medical Science
Required Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.
- MLS(ASCP) - Medical Laboratory Scientist or MT(AMT) - Medical Technologist or MT(AAB) - Medical Technologist or RN - Reg Nurse (Single State) or BC-PA-CLIN - Brd Cert-PA-Pathology-Clinical or RN-COMPACT - RN - Multi-state Compact
Required Minimum Experience:- Minimum 8 years Clinical experience in a healthcare institution with a minimum of two (2) years in a supervisory position. Required
Required Minimum Skills:- Must possess the ability to communicate effectively (orally and in writing), establish and accomplish objectives, function independently and under pressure, organize work to prevent delays, demonstrate critical thinking skills, and promote collaborative problem-solving both within the department and hospital-wide.
- Must have a knowledge of laboratory concepts and applications, and laboratory regulatory requirements.
- Must be able to perform effectively in a stressful and fast paced work environment.
- Must have the ability to prioritize appropriately.
- Must be detail oriented and have the capacity to effectively multitask throughout the work shift. Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co-workers, volunteers, and physicians throughout the work shift.
- Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position
- Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department, and applicable professional standards.
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
About Wellstar At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That s what we mean when we say we re more than healthcare we re PeopleCare.
Wellstar is nationally recognized for our inclusive culture, exceptional doctors and team members, and personal, high-quality care. We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, three hospice facilities and two retirement villages. To learn more about how we care for the communities we serve, visit wellstar.org.
Mission, Vision and Values
- Our Mission is to enhance the health and well-being of every person we serve.
- Our Vision is to deliver world-class healthcare to every person, every time.
- Our Values are to serve with compassion, pursue excellence and honor every voice.
Coverage at a Glance When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.
- 11 hospitals
- 2,729 licensed beds
- 5 health parks
- 20 urgent care locations
- 329+ medical offices
- 11 cancer centers
- 91 rehabilitation centers
- 35 imaging centers
- 3 hospice facilities
- 2 retirement villages
- 9 pediatric centers
- 11 sleep labs
- 7 wound care centers
- 10 counties offering home health services
With more than 1 million patient visits in 2023, the Wellstar Health Parks in East Cobb, Acworth, Avalon, Cherokee and Vinings provided patients with seamless care and convenient access to primary care, specialists, outpatient procedures, pharmacy, urgent care, physical therapy and imaging all at a single location. It s part of our commitment to offer access to quality healthcare at the right time and place for our patients.