In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off the court.
SUMMARY We are seeking to hire a Manager, Inside Sales responsible for hiring, developing, and training incoming Inside Sales Representatives for the Brooklyn Nets and New York Liberty. This position oversees a cohort of entry level sales team members with a focus on developing them for senior-level selling roles across the company. The position will receive supervision and support from the Ticket Sales leadership team to further strengthen the Inside Sales program. The Manager, Inside Sales will report to the Director, Business Development.
WHAT YOU WILL DO - Create and sustain a world class inside sales program.
- Responsible for hiring BSE Global sales staff and being the face of recruiting for the program at various sports recruitment events throughout the country.
- Research, develop, and implement sales and service best practices for all sales team members to follow.
- Build a best-in-class Pre-Onboarding and Onboarding strategy to set newest team members up for success.
- Determine standard processes and measurement tools for representatives to accurately record opportunity touchpoints such as outbound calls, in-person meetings, and individual prospecting.
- Review and maintain accurate documentation of outreach and sales activity in CRM system.
- Monitors team members daily, weekly, and monthly activities and revenue.
- Conducts regularly scheduled trainings for the Inside Sales Program.
- Collaborates with the Ticket Sales leadership team to achieve team-wide excellence.
- Assists in developing sales and marketing strategies for ticket packages, sales contests and campaigns.
- Attend all Brooklyn Nets home games, New York Liberty home games, and other internal / external events in a working capacity as assigned.
- Provide the highest level of customer service to all fans.
- Lead the Inside Sales team to achieve and exceed weekly, monthly, and annual sales goals established by leadership.
- Invest in the professional and personal wellbeing of your team members.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
WHO YOU ARE - Excellent communication skills including written and verbal.
- Flexible and reliable standout colleague, always acting with integrity and respect.
- Ability to build and maintain productive, positive relationships through strong communication, confidentiality and interpersonal skills.
- Demonstrates a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives.
- Adaptability and flexibility, manages competing demands and can handle frequent changes in a fast-paced environment.
WHAT YOU WILL BRING - Bachelor's degree from an accredited college or university.
- At least 2-3 years of sport sales experience.
- Archtics and Salesforce experience a plus.
SALARY RANGE $70,000 - $95,000 base salary
TRAVEL REQUIREMENTS Frequent Traveler (20% travel): The incumbent will regularly travel nationally to target colleges/universities and recruitment events in order to source high-performing candidates.
WORK ENVIRONMENT Works primarily in an office environment but is expected to attend all Nets games, Liberty games, and other events on evenings, weekends and holidays. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, transgender status, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, genetic information or any other characteristic prohibited by federal, state or local laws.