Manager I/II

Salary : $116,708.80 - $141,856.00 Annually

Location : Palmdale, CA

Job Type: Full-Time

Job Number: 24.1001.3

Department: Neighborhood Services

Division: Housing

Opening Date: 10/01/2024

Closing Date: Continuous

Max Number of Applicants: 250

DESCRIPTION

Under general direction, plans, organizes, control and direct the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City. Coordinates long term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise.

DISTINGUISHING CHARACTERISTICS:

Manager I

Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised.

Manager II

Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent independently performs the full range of routine to highly complex professional and supervisory work requiring advanced departmental or division knowledge and substantial professional experience. Assignments are given in general terms and subject to periodic review usually upon completion. There is significant latitude for discretion and independent judgment in the selection of work methods to achieve established goals.

EXAMPLES OF ESSENTIAL DUTIES

Essential and other important responsibilities and functions may include, but are not limited to, the following:
•  Manage and organize the planning and implementation of complex economic development projects and activities; establish objectives, priorities, and schedules; manage project budgets.
•  Assist in developing and implementing department or division goals and objectives, policies, and priorities.
•  Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical planning staff; and select, supervise, train, and evaluate professional, technical, and clerical staff.
•  Develops and standardizes procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director.
•  Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department.
•  Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
•  Develop and implement the department or division's goals, objectives, policies and priorities.
•  Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year's increases.
•  Serve as City liaison and maintain strategic professional business alliances with the public, local businesses, and contractors, maintaining regular communications about new programs and changes to existing programs.
•  Perform related work duties as required. Example Of Essential Functions When Assigned To:

Housing
•  Plan, organize and direct housing activities including development of affordable housing for rent or ownership, homebuyer assistance programs, acquisition rehabilitation programs and rehabilitation programs.
•  Develop and implement Housing Division work plans; assign work activities, projects. and programs; monitor workflows; and review and evaluate work products, methods, and procedures.
•  Manage affordable housing construction projects; ensure compliance with development agreements; and monitor completion deadlines.
•  Develop comprehensive marketing programs for affordable housing services; and prepare and distribute marketing materials.
•  Oversee staff assistance to the Mobile Home Park Rent Control Board; assist with preparing reports and studies; and provide technical information to the Board.
•  Monitor the City of Palmdale's Homeless Plan, and work with various service providers and community organizations to develop and implement goals, objectives, and methods to end homelessness in the community.
•  Present recommendations to the Director of Neighborhood Services, City Council, and Housing Authority Board members. EXPERIENCE & TRAINING / LICENSE AND/OR CERTIFICATE

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Experience:
Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity.

Training:

A Bachelor's Degree from an accredited college or university with major coursework in a related field.

Licenses/Certifications/Other Requirements:
Possession of, or ability to obtain, an appropriate, valid California driver's license by the time of appointment.
MINIMUM QUALIFICATIONS

Knowledge of:
•  Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
•  Principles and practices of budget development and administration.
•  Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
•  Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area.
•  Contract management practices in a public agency setting.
•  Applicable Federal, State, and local laws, codes, and regulations.
•  General principles of risk management related to the functions of the assigned area.
•  Record keeping principles and procedures.
•  Modern office practices, methods, and computer equipment and applications related to work.
•  English usage, grammar, spelling, vocabulary, and punctuation.
•  Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
•  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to:
•  Recommend and implement goals, objectives, and practices for providing effective and efficient services.
•  Plan, organize, assign, review, and evaluate the work of staff, train staff in work procedures.
•  Evaluate and develop improvements in operations, procedures, policies, or methods.
•  Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
•  Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
•  Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
•  Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
•  Direct the establishment and maintenance of a variety of filing, record keeping, and tracking systems.
•  Operate modern office equipment including computer equipment and specialized software applications programs.
•  Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
•  Make sound, independent decisions within established policy and procedural guidelines.
•  Use English effectively to communicate in person, over the telephone, and in writing; make effective presentations before the public, commissions, and City Council.
•  Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
•  Maintain confidentiality of sensitive information.
•  Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
•  Provide quality customer service.
WORKING CONDITIONS:

Physical Demands:

Mobility : frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting.

Lifting . click apply for full job details