The Richmond Kickers and Richmond Ivy Soccer Club are actively seeking a motivated Group Sales Manager to accelerate growth amongst all group-related revenue streams as well as help contribute to a first-class matchday experience for all fans in attendance. This opportunity is a full-time role and will report directly to the Executive Director of Group and Hospitality Sales.
Primary Responsibilities: - Develop and implement a detailed sales strategy to maximize revenue in all group-related revenue streams, including group outings, fundraising, hospitality, and non-game day events.
- Meet and exceed individual and department revenue goals year over year.
- Foster relationships with existing clients and persistently prospect new business through cold-calling, face to face meetings, email marketing, networking events and community appearances.
- Provide exemplary customer service throughout the entire sales process and to all patrons for every event at City Stadium.
- Continually create and implement new initiatives and theme nights that will produce exciting experiences for Richmond businesses, organizations, and community partners.
- Manage group activities and hospitality areas along with part-time staff relating to those areas each matchday.
- Manage sales activity and revenue through Zoho CRM and Unify (SeatGeek).
- Other duties as assigned.
Qualifications: - 2 to 5 years of sales experience with a proven record of performance that consistently meets or exceeds sales goals and strategic objectives.
- High proficiency in relationship building, relationship management and networking skills.
- Evidence of being a strategic, creative thinker with the ability to develop and implement processes and plans.
- An excellent communicator with outstanding work ethic and attention to detail.
- Proficiency in Google applications and CRM systems. Experience with Zoho applications is a plus.
- Experience managing a ticket operations platform. Experience with Unify and SeatGeek is a plus.
- Prior sports and entertainment industry experience is a plus, but not required.
- Ability to work flexible hours, including but not limited to evenings, weekends and holidays. Attendance at all Kickers and Ivy home matches required.
- Bachelor's Degree required.
The Richmond Kickers Pro Soccer Club is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.