Manage and Execute:
- Manage, design, and execute ad-hoc programs to support a large cross-functional stakeholder group across all delivery partners (e.g., DoorDash, UberEats, ezCater, and Grubhub).
- Develop and maintain comprehensive plans to deliver key performance indicators (KPIs) for proprietary restaurant concepts and delivery partners.
- Conduct in-depth analysis to provide actionable business insights and support decision-making processes.
- Collaborate with the Reporting Analytics and Implementation team for proprietary restaurants (e.g., LTC, Raise the Roost, Speedy Cafes).
Business Insights and Implementation:
- Implement data-based insights to support sales and profitability growth.
- Evaluate business performance on marketplaces and offer strategic recommendations.
- Assess promotion impacts, health of programs, and present findings to stakeholders.
- Monitor market trends and competitive information.
Operations and Support:
- Analyze delivery performance to optimize the effectiveness of store execution.
- Collaborate with operations, restaurant teams, marketing, and merchandising teams on sales-driving initiatives.
- Provide insights on promotion impacts on customer behavior and sales.
Qualifications:
- Proven experience in reporting and analytics, preferably in the food delivery or restaurant industry. Overall, 5-7 years of experience.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and meet deadlines.
- Bachelors/4 Yr Degree or equivalent experience