About the Role: CrowdStrike is seeking a results-oriented Customer Development Manager who is ready to change the game. Leading a team of representatives (CDRs), you are responsible for driving pipeline generation for our customer sales teams. You thrive on in-person collaboration, a strong office culture, and cross-functional teaming. Your passion for on-boarding and mentoring CDRs will develop the future bench for our sales leaders. If you enjoy a fast-paced environment and managing CDRs who support high volume sales, this challenge is for you.
This role is hybrid, working three days a week in the office. Residing within commuting distance of our Austin, TX office is required.
What You'll Do:- Lead a team to over-achieve targets and deliver high-quality pipeline.
- Manage CDRs to execute on weekly campaigns, call-out days and KPIs including daily metrics, forecasting, and pipeline management.
- Engage with CDRs and managers, sharing best practices in prospecting techniques, including phone, email, social outreach, and use of intent data; and identifying cross-sell and upsell opportunities.
- Partner with Regional Directors and Sales Account Managers on territory development, and account planning.
- Attract, hire, and develop world-class CDR talent
- Coach, mentor and motivate to ensure a successful customer sales development team is in place and understands the role they play in generating revenue for the company.
- Provide analysis and insights on pipeline creation, lead quality, and team performance to CDR and sales account manager leadership.
- Collaborate with CDR stakeholders to ensure the team is supported to achieve goals i.e.) marketing, operations, enablement, etc.
- Serve as a bench to the Corporate Sales Account Management teams by coaching & mentoring CDRs; and ensuring timely participation in CDR Readiness and Sales Readiness programs.
What You'll Need:- 1+ years experience as a team lead or SDR/CDR manager
- Consistent track record of meeting and exceeding pipeline targets and KPIs
- Strong EQ skills, practicing active-listening and empathy.
- Experience with Salesforce, Outreach, LinkedIn, 6Sense, and sales dashboards (Tableau, etc.)
- Passion for coaching your SDRs/CDRs to higher performance.
- Organized with problem-solving skills, and attention to detail.
- Strong communication and presentation skills.
- Possess a growth-mindset: fast learner, motivated, and driven
- Understands the cybersecurity landscape.
- 1 year of closing experience for a technology company is a plus.
PandoLogic.