The Sherwin-Williams Management and Sales Training Program is an exciting, accelerated entry-level opportunity designed to shape your future as a Store Manager in just 18-24 months. With a strong promote-from-within philosophy, you'll have the chance to step into an Assistant Store Manager role after successfully completing an intensive 8-week training period.
Typical work hours for this position are 44 hours per week, which may include evenings and weekends.
Throughout the program, you'll partner with store management to manage a million-dollar business, gaining valuable insights into the strategy and operations of our stores. You'll play a crucial role in enhancing our market share by engaging with large commercial clients, including painting contractors, purchasing agents, and manufacturers, helping them find the high-quality products they need.
What you can expect to gain:
- Limitless Career Opportunities: This structured program provides the support necessary for your success, including regular discussions to review your objectives and personal development.
- Leadership Development: We will equip you with the skills needed to become a successful leader, focusing on essential areas such as customer service, sales and marketing, finance, and operations.
- Professional Networking: Establish vital relationships in the community to help grow our business and advance your own career journey.
This role requires interaction with customers, including minors, and may involve handling cash, personal information, and store merchandise, thus necessitating a review of criminal history to ensure safety and security for our staff and customers.
At Sherwin-Williams, we believe that success comes in various forms and every path is unique. We invite individuals from all backgrounds to apply and share their strengths, fostering innovation and growth in a supportive environment.
We offer an extensive range of world-class benefits aimed at promoting health, financial well-being, and overall quality of life for you and your family.
Key Responsibilities: - Complete training within the established program framework.
- Support business strategies to enhance sales and maximize profitability.
- Deliver exceptional customer service to ensure high levels of satisfaction.
- Develop comprehensive knowledge of our products for effective customer recommendations.
- Build and maintain relationships with retail and wholesale customers.
- Manage store administrative tasks.
- Ensure compliance with policies regarding safety, loss prevention, and security.
- Maintain outstanding store appearance and visual merchandising standards.
- Assist in employee training and development while managing performance issues.
- Address and resolve customer and employee complaints effectively.
- Collaborate with the Store Manager to conduct outside sales calls for market expansion.
Minimum Requirements: - Must be at least 18 years old.
- Must be legally authorized to work in the U.S. without requiring sponsorship.
- Must possess a valid, unrestricted driver's license.
- Must hold at least a bachelor's degree by the start of the program.
- Must be capable of frequently lifting and carrying up to 50 lbs., and up to 70 lbs. on occasion, with or without reasonable accommodation.
Preferred Qualifications: - At least one year of experience in retail, sales, or customer service.
- At least one year of leadership experience in supervising teams.
- Experience in a team-oriented environment, whether through work, extracurricular activities, or military service.
- Previous experience selling paint and related products.
- Familiarity with timekeeping and/or customer relationship management (CRM) systems.
- Willingness to relocate for future opportunities.
- Ability to communicate effectively in multiple languages, including Spanish.