Management Analyst

Salary : $72,169.00 - $107,416.00 Annually
Location : Port of San Diego, CA
Job Type: Full-time
Job Number: FY 23/24
Department: Real Estate Division
Division: Real Estate - Performance & Reporting
Opening Date: 05/01/2025
Closing Date: 5/7/:59 PM Pacific

Description
The Real Estate - Performance and Reporting team is looking for a fun, energetic and hardworking individual to join our team as a Management Analyst. The Management Analyst will work with Real Estate's Asset Management team to input agreements into the Real Estate SAP module to ensure that the Port meets its contract obligations and collects the rent due for more than 600 Real Estate agreements. The ability to perform monthly tenant account reconciliations and meet deadlines to close out tenant tasks is required. In addition, successful applicants should be familiar with reading and interpreting contracts, have advanced SAP skills, and be proficient in accounting. Knowledge of property management is a plus but is not required.

The person in this role will be required to develop strong working relationships with Port tenants to ensure they are familiar with their agreement obligations and billing requirements. The Management Analyst may occasionally be required to meet tenants at their leaseholds and will frequently be in contact with them via phone and email, so exceptional customer service and decision-making skills are a must.

If this position interests you, please apply and be an integral part of our team.
GENERAL PURPOSE

Under general supervision, performs responsible administrative, financial, statistical and other management analyses in support of Port and department activities, functions and programs; recommends action and assists in formulating and implementing policies and procedures; and performs related duties as assigned.

DISTINGUISHING CHARACTERISTICS

Management Analysts independently perform responsible analytical work in support of department mission, goals and objectives. Assignments are typically received in broad outline form and incumbents are expected to act independently to develop required resources and information. Assigned projects may include statistical analysis, policy and procedure development or other areas specific to the assignment. Incumbents are expected to exercise independent judgment in selecting study approach and analytical techniques and in making sound recommendations based on study results.

Management Analyst is distinguished from Senior Management Analyst in that incumbents in the latter class independently perform more difficult and varied analytical work, on assignments having greater impact on department operations and Port programs and the exercise of greater independent judgment and initiative.

Essential Duties and Responsibilities

The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

1. Plans, organizes and conducts administrative, management and program analysis studies relating to assigned programs; identifies problems, determines analytical techniques and statistical and information-gathering processes and obtains necessary information and data for analysis; analyzes alternatives and makes recommendations; discusses findings with management; prepares reports of study conclusions; assists in implementing policies and procedures; drafts reports, recommended policy change documents and presentation materials for management.

2. Participates in planning, developing, implementing and monitoring of a large departmental budget; performs in-depth revenue, expenditure and other analyses; monitors, tracks and analyzes actual performance against budget; identifies potential issues and formulates recommendations to management; drafts and/or analyzes budget proposals, requests and other related documents, including budget amendments; performs financial analyses and statistical computations for various financial models, feasibility studies and cost allocations.

3. Participates in planning, organizing and carrying out the development, implementation and administration of comprehensive District-wide programs, including customer relations initiatives and strategies; integrates related program information to provide an comprehensive, accurate picture of District processes, needs and how each department can improve overall efficiency, effectiveness and satisfaction; collects, categorizes, analyzes and evaluates data to recommend solutions; conducts root cause analyses of internal and external customer complaints to determine corrective and preventative action, including by procedure improvements, deployment of or resources or training; benchmarks other public and private sector service and performance measurement programs and proposes incorporating best practices into Port operations to improve efficiency, speed up decision-making processes and provide high quality service and products; partners with other departments in the development and implementation of performance measurements for the District; plans, develops, reviews and oversees Port wide business continuity processes in the event of catastrophic man made or natural disasters.

4. Coordinates and assists with implementation and institutionalization of strategic planning objectives; benchmarks other public and private sector strategic planning programs; suggests forecasts and projects recommendations for strategic planning functions.

5. Provides technical assistance to department staff by conducting research, analyzing data and drafting policy and procedure documents to address identified needs and issues; analyzes program and operational data and develops recommendations to improve productivity and effectiveness; compiles materials, researches problems and complaints and responds to requests for information.

6. Drafts a wide variety of materials on assigned issues, including reports, procedures, memoranda, proposed policy changes, training tools and other materials; identifies issues, obtains input and feedback, conducts research and analysis; prepares recommendations and a variety of other supporting materials.

7. Coordinates the application process and administration of grant and rebate programs for a department.

8. Is the primary departmental support person in using the automated department system (SAP) by troubleshooting end-user problems, documenting business processes, making business process recommendations and is the primary liaison to the Business Information & Technology Services Department. May participate in the SAP Super User program.

9. Works with Asset Managers and administrative staff to identify business process improvements and provide end-user support using the automated departmental computer application.

10. Works with Business Systems Analysts and Applications Developers during the design, development and testing of departmental system improvements.

11. Ensures business processes and test procedures are defined, documented, and implemented to conduct basic internal training of business processes for end-users.

12. Administers the District Utilities Program, including electricity, gas and water.

13. Administers the Port's Emergency Operations Center (EOC) resource and training program, ensuring compliance with all State and Federal guidelines.

14. Maintains the Port's emergency notification message system by managing the Port wide personnel emergency contact data base, periodically testing the
system and training of system users.

15. Provides training and assistance for grants administration to the Grants Coordinator Office, grant project managers and identify improvements to the overall grants management process.

16. Reviews grants guidelines and maintain working relationships with grant funding agencies to provide up-to-date security grant information to all users

17. Conduct statistical analysis of crime and security incident data.

OTHER DUTIES

1. Performs a variety of department-specific program activities to accomplish work goals and objectives; may be assigned to lead special projects.

2. Attends and participates on a variety of committees.

3. May plan, organize, supervise and evaluate the work of office support staff and other assigned personnel.

4. Performs a variety of special projects as assigned.

5. Incumbents may oversee the administration of specific Homeland Security Program grant projects. This may encompass collecting, organizing, analyzing and submitting key project data and required periodic reports to the Department of Homeland Security, California State Office of Homeland Security and regional grant management authority.

6. May research Port, local, state and federal Homeland Security regulations, mandates, laws and policies for Port application.

7. Based on the assigned department, may assist in providing administrative support. Answers, screens and refers telephone calls; takes telephone messages; assists customers at a public counter and/or by telephone; responds to routine customer questions and complaints; mails requested materials and documents; may act as office receptionist.
Qualifications

Knowledge of:

1. Principles, practices and methods of administrative, organizational, economic and procedural analysis.

2. Principles and practices of public administration . click apply for full job details