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Summary: Position is responsible to respond to various store service calls; assist other staff; ESSENTIAL FUNCTIONS Service Technician activities: 87 percent of time Troubleshoots electrical and mechanical issues Repairs electrical and mechanical issues Answers calls for repairs Maneuvers in and out of tight and/or awkward spaces Drives to various store locations Utilizes various hand tools and meters Operates various equipment Other activities: 13 percent of time Climbs ladders/stair tower to reach repair site Maintains various reports and records of repairs ACTIVITY, KNOWLEDGE, AND SENSORY REQUIREMENTS Physical Requirements: Standing with walking is required for most of the shift (not including breaks) Push and pulling carts with tools is required approximately 20% during the shift (tool pouch weighs approximately 30 lbs) Bending is required less than or up to 25% of the shift to reach into repair spaces Crouching and kneeling is required approximately 25% of the shift to repair spaces Normal physical strength to handle up to 15-pound object, frequently. 20-30 lbs is lifted occasionally during shift some items weighing up to 50 lbs to be handled occasionally (1-2 times per work week) Normal coordination, including eye-hand, hand-foot Average endurance Normal dexterity of hands and fingers with average repetition Site with ability to distinguish color; perception of sound is required; ability to communicate issues verbally and in written form Knowledge Requirements: Must have proven HVAC, plumbing, electrical, and mechanical experience from a trade school or prior work experience. A positive service attitude & pleasant personality; effective memory skills; good hand eye coordination; dependability; ability to follow directions & a strong willingness to learn. To work on units containing refrigeration, you must have a certification. Mental effort Average concentration/intensity Above average memory, taking into consideration the amount of responsibility Above average time pressure of decision making Communication Normal verbal communication Normal written communication Normal nonverbal communication Must be 18 years of age or older Average Hours Per Week: 40 hours per week Hours Employee Must Be Available: 6 AM - 4:30 PM., Monday thru Saturday, Plus on call duty rotation Work environment: Normal exposure to weather and temperature extremes
Date Posted: 26 December 2024
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