Company Description
FirstService Residential simplifies property management by providing hospitality-minded services to residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance property value and resident satisfaction through tailored solutions. Leveraging expertise and scale, FirstService Residential offers 24/7 customer care, lifestyle programming, amenity activation, and technology solutions. Recognized as a Great Place to Work and a Fortune Best Workplace in Real Estate 2024, FirstService Residential ensures its communities thrive. The company is a subsidiary of FirstService Corporation, which provides essential property services to residential and commercial clients in North America.
Role Description
This is a full-time role for a Maintenance Operations Manager, located in Charlotte, NC. The Maintenance Operations Manager will be responsible for overseeing and managing maintenance operations, ensuring the quality and efficiency of maintenance services, coordinating with property management teams, and implementing maintenance schedules and protocols. Daily tasks include supervising maintenance staff, managing vendor relationships, conducting inspections, addressing maintenance requests, and ensuring compliance with safety and regulatory standards.
Qualifications
- Maintenance Management, Vendor Management, and Supervisory skills
- Experience in Property Management Operations or Hospitality Industry
- Strong Organizational and Time Management skills
- Demonstrated experience Leading a Team
- Demonstrated experience Driving Growth
- Excellent Communication and Customer Service skills
- Knowledge of Safety and Regulatory Standards
- Ability to work independently and in a team environment
- Flexible schedule to handle emergency maintenance issues
- Proficiency in using maintenance management software
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Must have valid Driver's license.
Compensation: $75,000 - $82,000 annually