This position requires being onsite at our Alexandria office 4 days a week. This individual is managing an operation in place 24/7, therefore flexibility to be available as needed before/after normal business hours is expected.
Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create transportation solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges.
About the role:
We're seeking an Intelligent Transportation Systems (ITS) Maintenance Manager to oversee the maintenance, repair and optimization of the ITS infrastructure and subsystems, including traffic management systems.
You'll join an innovative team, who collaborates with others to manage co-dependent systems and design and test new system enhancements.
As our ITS Maintenance Manager, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.
Day-to-day, you will:
- Manage staffing to provide 24 hours on call service for the various roadside systems.
- Provide preventive/corrective maintenance activities for ITS devices across the North America assets. Includes establishing schedules and protocols for systems upkeep.
- Maintain procedures for all activities related to the operation of the tolling system, to ensure a safe working environment.
- Support Traffic Control Room operations and other stakeholders, including recommending system improvements.
- Provide assistance and resources to US tolling asset's sub-contractors to facilitate maintenance and restoration works as required.
- Work with ITS Operations Director to ensure that mitigation is put in place when documenting new risk and compliance issues.
- Action service requests from the business or from other areas of Technology, ensuring all customers are kept informed of the status of their service requests.
- Contribute to the continuing development of field maintenance operations processes, procedures, standards and methodologies.
This role will suit someone with a curious mind and transferable skills and experiences, including:
- 6+ years' experience in electrical/electronic knowledge of field systems to include installation, maintenance and repair of ITS, Electronic Toll Collection Systems, and Network Communications. Hands-on experience in leading ITS/Infrastructure support team, preferred.
- Demonstrated experience defining processes and documenting procedures.
- Proven expertise motivating teams and effectively delegating tasks to achieve organizational goals by setting clear expectations, recognizing achievements, and aligning individual contributions with company objectives.
- Experience utilizing standard hand tools and electronic measurement equipment for the purposes of installation, troubleshooting, preventative and corrective maintenance of electronic systems.
- A thorough understanding of safety guidelines, Occupational Safety and Health Administration (OSHA) 30, preferred.
- Good interpersonal skills (written & oral) with the ability to deal effectively with personnel at all levels.
- Strong problem-solving skills and the ability to conceptualize complex computer systems.
- Agility to handle the challenges of a varied role in a dynamic organization.
If you meet some of these requirements, but not all, we encourage you to submit your application.
With a career at Transurban, you'll enjoy a range of benefits, including:
- A competitive salary and comprehensive benefits package including medical, dental, life, STD and LTD insurance and retirement plan.
- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
- 16 weeks paid parental leave (regardless of gender or carer status).
- Learning and development opportunities to support your career interests.
- Health and wellbeing support-access to Headspace, Ginger, wellness facilities, and more.
- Social activities, community give-back programs and paid volunteer days.
It is Transurban's policy to maintain a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that prohibits discriminatory practices, including sexual harassment and harassment based on race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles such as braids, locks, and twists), religion, color, national origin, ancestry, sex, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth or related medical condition, veteran or military status (including status as a U.S. uniformed services member or reservist or a spouse, child or qualifying dependent of a service member), or any other category protected by federal, state, or local law.
Transurban's commitment to equal employment opportunity encompasses not only compliance with all civil rights laws, but also our commitment to fostering an environment that promotes diversity, equity, and inclusion in every aspect of employment. We celebrate the diversity of our team and the communities we serve, and we continually challenge ourselves to do more to propel a culture of inclusion and respect at our company, in our communities, and within the transportation industry. Everyone at Transurban plays a role in creating a culture where all individuals can contribute, thrive, and prosper.