Maintenance Administrative Assistant

Job Details

Job Location
Curtis Bay - Baltimore, MD

Salary Range
$24.00 - $27.00 Hourly

Description

Are you a strong communicator who thrives on delivering great customer service? If coordinating schedules and handling customer requests comes naturally to you, we have the perfect opportunity. We're currently looking for a Maintenance Administrative Assistant to join our team. Apply today and make a difference.

Carroll Motor Fuels is seeking an experienced Maintenance Administrative Assistant to coordinate the distribution and daily delivery of petroleum products to our customers. This role also serves as a key point of contact and informational resource for the delivery drivers.

Best in Class Benefits:

• 401(k) with Company match
• Medical/Dental/Vision Insurance
• Aflac Insurance
• Paid PTO
• Casual Business Attire
• Employer Paid Life Insurance & Accidental Death and Dismemberment Insurance
• Pet Rx Perk for employees with fur babies
• Tuition Reimbursement for continuing Education
• Employee Referral Bonus Program

Responsibilities:

• Prepare the daily workload for each scheduled driver and consider logistical requirements within the parameters of the DOT.
• Dispatch technicians daily to the customer's location. Respond to and/or handle the customer(s) requests if problems occur.
• Answer incoming customer service calls and establish cohesive working relationships with technicians and actively communicate any operational issues.
• Receive, record, and relay work orders to appropriate maintenance sections.
• Interact with vendors in matters regarding supplies and materials.
• Maintain records of dispatched calls, technician routes, route changes, as well as delivery and pickup times.
• Keep accurate records and maintain logs for all maintenance calls, technician vehicles, and equipment.
• Work collaboratively with Managers to ensure all technicians and vendors follow the established procedures for corrective and preventive maintenance.

Qualifications

Education,SkillsandAbilities:

• HighSchoolDiplomaorGED recommended,butnotrequired.
• Mustbe21yearsofage as required by the Department of Transportation (DOT).
• 3+Years' experiencedispatch/communications/transport is preferred.
• Tech-savvy with strong knowledge of office and scheduling software
• Ability to quickly learn and effectively use petroleum industry-specific software.
• Ability toworkwithlittlesupervision.
• Excellent interpersonal and verbal communication skills, with the ability to engage effectively with both customers and employees.