Inviting applications for the role of Process Associate, Mailroom Associate.
We are looking for mailroom senior process associates. On site 100% return to office in Richardson, TX.
Responsibilities
Incoming Mail Process
Customer Check payments
Sort incoming customer checks by client
Open and accurately log customer check details as per SOP
Audit check log for accurate details
Deposit checks into appropriate bank accounts.
Research checks details to accurately identify customer
Customer Correspondence
Open all incoming customer mail.
Scan incoming mail into correct SharePoint folder
Filing Mail
Open all incoming Filings mail.
Sort mail as per SOP
Send recorded documents to El Paso office for additional processing
Track incoming and outgoing rejections
Review and correct documents
Contact county recorders as needed to fix rejections
Process check requests for fee issues/changes, expired checks, etc.
Failure to work through rejected filings could result in legal risk and SLA misses
Adjust processes to new client/jurisdiction requirements as needed
Other Incoming Mail
Store and scan original Title documents for Harley Davidson
CCFC original documents need signature and storage
Outgoing Mail Process
Filing Mail (UCC, FIX & PUC)
Printing of all UCC related documents as per SOP.
Ensures printed documents are packed to standards and meet quality standards set by local recorders for processing.
Ensures proper postage is used for each mail piece.
Delivers completed documents to USPS personnel or mailboxes for shipping.
Ensures completion of all required batches as per SLA
Outgoing Customer Refunds
Printing of customer refunds on Client specific check stock.
Package customer check into appropriate envelope.
Ensure proper postage is calculated and used.
Outgoing Customer Correspondence & Invoices
Print customer invoices as required
Print "ad hoc" Voice requested materials
Package appropriately all correspondence/invoice
Ensure proper postage is calculated and used.
Monitor mailing supplies
Monitor client check stock
Other Work from Office Tasks
Notary responsibilities
PUC documents need to be signed and notarized for Sunrun and Good Leap clients.
Sales/Property Tax Documents -
Tax team has tax related documents and payments that need to be physically mailed.
Qualifications we seek in you.
Minimum Qualifications / Skills
Attention to Detail
Notary
"The approximate annual base compensation range for this position is $18 per hour. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity."
"Los Angeles, California based candidates are not eligible for this role. Richardson, TX area candidates are eligible for this role only."