Mail/Shipping- Customer Service Specialist

San Francisco, California

IST Management
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Overview

Location: Presidio, San Francisco

Schedule: 8:30am to 5:30pm

Compensation: $22.00-$24.00/hr

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays and Bonus Incentives.

About Us

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

You can check out for more info on us.

Responsibilities

Additional responsibilities include:
  • Customer Service
  • Mailroom Services- Sort, scan, deliver incoming mail and packages to appropriate client personnel, or arrange pickup
  • Shipping/receiving services- work with external major vendors (USPS, UPS, Fedex etc.), receiving and shipping mail and packages, prepare shipment labels
  • Computer use, logging
  • Other tasks as assigned to support client and site needs
Qualifications

Additional responsibilities include:
  • Requirements like US authorization to work for any employer
  • Exceptional attention to detail
  • Superb time management, prioritizing, problem solving, and organizational skills; ability to meet deadlines
  • Excellent collaboration and communication skills; proactive work ethic
  • Ability to work independently and in a team setting
  • Computer proficiency
IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at .

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance
Date Posted: 08 June 2025
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