LVN Case Manager
Omni Wound Physicians
Valencia, CA 91355 In-Office Role Supporting Mobile Wound Care Operations
About Omni Wound Physicians
At Omni Wound Physicians, we are redefining mobile advanced wound care. Serving patients across multiple states, we deliver specialized, high-quality care directly at the patient's bedside - whether in Skilled Nursing Facilities (SNFs), assisted living communities, or private homes. Our clinical teams are supported by operational experts who ensure patient-centered care and compliance are at the heart of everything we do.
We are seeking an experienced LVN Case Manager to join our Valencia, CA corporate office. This role is critical in leading patient care coordination efforts, ensuring clinical documentation compliance, supporting scheduling operations, and enhancing patient outcomes while upholding California state and federal healthcare laws.
Position Overview
The LVN Case Manager supervises Patient Care Coordinators, Schedulers, and Virtual Support Staff. This individual works collaboratively with fellow Case Managers, providers, and administrative staff to ensure effective mobile wound care service delivery, regulatory compliance, and an outstanding patient experience across Omni Wound Physicians' multi-state operations.
Key Responsibilities
Clinical Operations and Regulatory Compliance
Oversee the coordination of mobile wound care services ensuring timely, high-quality patient visits at SNFs, assisted living facilities, and private residences.
Collaborate with physicians, nurse practitioners, and physician assistants to manage urgent patient needs including gastrostomy tube replacements, abdominal KUBs, and lab orders.
Ensure compliance with California Department of Public Health (CDPH) regulations, Skilled Nursing Facility standards, mobile healthcare regulations, and CMS Conditions of Participation.
Maintain strict compliance with HIPAA, California Consumer Privacy Act (CCPA), and Protected Health Information (PHI) confidentiality requirements.
Team Leadership and Development
Supervise, train, and evaluate assigned Patient Care Coordinators, Schedulers, and Virtual Support Staff.
Foster a positive, collaborative, and compliance-driven team environment.
Ensure adherence to Omni Wound Physicians policies, clinical guidelines, and regulatory requirements.
Documentation, Authorization, and Compliance Tracking
Ensure accurate, timely documentation of all clinical communications, treatment plans, referrals, and patient authorizations in the EMR (Wound Ally).
Conduct routine audits to ensure documentation accuracy and regulatory compliance.
Coordinate with billing and compliance departments to support clean claims and minimize denials.
Scheduling and Resource Management
Manage scheduling workflows to optimize provider availability and ensure patients receive timely care.
Proactively resolve scheduling conflicts to maintain continuity of care.
Secure required patient consents and maintain documentation in compliance with California consent-to-treat regulations.
Patient Care Coordination
Manage patient care from referral through discharge, ensuring seamless communication between providers, facilities, and patients' families.
Coordinate care with SNFs, assisted living communities, and home settings as appropriate.
Monitor hospitalization lists and manage patient transitions post-discharge.
Compliance and Continuous Improvement
Ensure ongoing compliance with HIPAA, CCPA, CMS, CDPH, and California labor laws applicable to healthcare service delivery.
Actively participate in internal audits, survey preparations, and quality improvement initiatives.
Identify and recommend workflow enhancements to improve clinical outcomes and operational efficiency.
Other Duties
Perform other job-related duties within the reasonable scope of the role, as assigned by leadership to meet evolving operational or strategic needs.
Remain flexible and responsive to urgent clinical or operational requirements.
Core Competencies
Regulatory Expertise: Knowledge of HIPAA, PHI management, CCPA, CDPH, CMS, and SNF care regulations.
Clinical Leadership: Ability to manage clinical support teams in a mobile wound care environment.
Attention to Detail: Commitment to accurate documentation, regulatory compliance, and operational excellence.
Communication: Strong written and verbal communication with patients, providers, and internal teams.
Problem-Solving: Ability to manage escalated patient issues and operational challenges effectively.
Accountability: Ownership of team outcomes, regulatory adherence, and patient satisfaction.
Adaptability: Ability to quickly adjust to changing patient needs, regulatory updates, and operational priorities.
Physical Requirements
Ability to sit or stand at a workstation for extended periods.
Manual dexterity to operate office equipment (keyboard, phone, copier, scanner).
Ability to lift and carry up to 20 pounds as needed (files, office supplies).
Ability to travel locally to provider meetings, trainings, or facilities if required.
Technical Requirements
Proficiency in Electronic Medical Records (EMR) systems (Wound Ally preferred or equivalent systems).
Strong working knowledge of Google Suite (Gmail, Drive, Docs, Sheets, Calendar).
Proficiency in Slack for real-time team communication and collaboration.
Basic troubleshooting skills for online systems and virtual collaboration platforms (Zoom, Microsoft Teams).
Ability to manage and document across multiple digital platforms simultaneously.
Qualifications
Active and unrestricted LVN License in the State of California (required)
Graduate of an accredited vocational nursing program (required)
Associate's degree in Nursing, Health Administration, or a related field (preferred)
Bachelor's degree in Nursing, Public Health, or Healthcare Administration (a plus, but not required)
Minimum 3 years of clinical healthcare experience (preferably in wound care, home health, SNF, or mobile healthcare settings)
Minimum 1 year of leadership, case management, or supervisory experience preferred
Strong knowledge of HIPAA, PHI, CCPA, California healthcare compliance, and SNF/mobile care workflows
Proficiency in clinical documentation, EMR systems (Wound Ally preferred), and healthcare coordination
Bilingual is a plus but not required.
Work Location
On-site at Omni Wound Physicians' Corporate Office:
Valencia, CA 91355.
Standard business hours: Monday through Friday, 8:00 AM - 5:00 PM.
Flexibility required for occasional after-hours tasks based on operational needs.
Benefits for Omni Wound Physicians Team Members
We offer a competitive benefits package for team members directly employed by Omni Wound Physicians, including:
Medical Insurance - 90% employer-paid (team member only)
Dental & Vision Insurance - 50% employer-paid (team member only)
Company-Paid Life and AD&D Insurance
401(k) with 4% Company Match
Short-Term & Long-Term Disability
Vacation & Paid Sick Time
Paid Company Holidays
Mileage Reimbursement (business-related travel)
Employee Assistance Program (EAP)
Wound Care Certification Assistance for eligible team members
Benefits eligibility applies only to direct hires of Omni Wound Physicians and may vary based on employment classification (full-time or part-time) and length of service. Full plan details, including eligibility criteria for wound care certification assistance, are provided upon hire.
Why Join Omni Wound Physicians?
Career growth opportunities in a rapidly expanding mobile wound care organization.
Competitive compensation and benefits.
A dynamic, supportive, compliance-focused work environment.
Opportunities for leadership development and continuing education support.
A mission-driven culture dedicated to delivering superior patient care.
About Our Culture
Omni Wound Physicians is committed to delivering clinical excellence, regulatory integrity, operational efficiency, and compassionate care. We value innovation, collaboration, accountability, and continuously improving the patient and provider experience. Our team members are empowered to make meaningful contributions while upholding the highest standards of professional ethics.
Omni Wound Physicians is proud to be an Equal Opportunity Employer. We are committed to a policy of equal employment opportunity and prohibit discrimination and harassment of any kind based on race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.
We are dedicated to fostering an inclusive and respectful workplace where all individuals are treated with dignity and empowered to thrive. Applicants who require accommodations during the application process may contact us at .
Date Posted: 05 May 2025
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