Luxury Community Manager

Company Description

AIR Communities is one of the country's largest owners and operators of multifamily housing, managing high-quality properties in most major markets, including Boston, Denver, Philadelphia, Los Angeles, and Miami. At AIR, we value integrity, respect, collaboration, customer focus, and performance. These values are brought to life by our teammates, who are ultimately responsible for our success. When you join our team, you'll work alongside the most dedicated professionals in the industry and open the door to unlimited career opportunities.

Job Description

AIR Communities is hiring a Community Leasing Manager for a 220-unit Luxury property in Bethesda, MD. Ravel and Royale offers a park-like setting surrounded by Rock Creek Park with the convenience of the Grosvenor-Strathmore Metro stop. The community provides the arts aficionado a one-of-a-kind partnership with Strathmore Music Center for resident exclusive programs.

AIR offers a competitive annual salary, quarterly bonuses, and an opportunity to live on-site.

Our managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary customer experiences and always strive to exceed business goals.

A bit more about what you'll do

• Lead and develop a team of at least 2 direct reports
• Provide exemplary service to residents and team members
• Manage leasing and maintenance team members, facilitates leasing activities, revenue growth, resident satisfaction as well as adherence to legal standards and company policies.

Qualifications

At least 4 years of experience with sales, customer service, and asset management ideally in property management or similar industry (hospitality, retail, restaurants etc.)

• 2-4 years of experience leading a team of people in competitive sales and customer service environment
• Proven leader with ability to mentor and coach a diverse group of team members
• Demonstrated ability using sales processes and metrics to drive results
• Possess general understanding of financials and budgets
• Knowledge of various property management systems and tools (ie, Entrata, OneSite, SmartRent, Salesforce etc.)

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected pay rate of $80,000- $100,000 + Bonus/Commissions. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Quarterly bonuses based on performance and customer satisfaction.
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) and Employee Stock Purchase Plans.
• Paid Vacation, 11 Paid Holidays and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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