JOB TITLE : Logistics Manager
LOCATION : Lassen Warehouse
SUPERVISOR : General Manager/Warehouse Manager
About Us:
Shoppe Amber Interiors is a home and lifestyle store created by lifelong Californian, interior designer Amber Lewis and her partner, Mike. Our mission is to inspire and elevate everyday living through our passion for design and our community.
We are seeking an experienced and dynamic Logistics Manager to oversee and optimize our supply chain operations, focusing on home goods and furniture. The ideal candidate will be responsible for managing the end-to-end logistics process, including fulfillment, freight delivery, and importing. This role emphasizes enhancing shipping efficiency, reducing costs, and delivering an exceptional customer experience.
Logistics Manager RESPONSIBILITIES :
Inbound & Outbound Logistics Management
Oversee inbound shipments from overseas and domestic vendors.
Supervise the movement of outgoing inventory, ensuring timely and accurate fulfillment of customer orders.
Coordinate freight, customs clearance, and warehousing logistics to avoid delays.
Partner with carriers to secure competitive rates, resolve shipping issues, and maintain high service levels.
Analyze logistics performance data to identify trends, inefficiencies, and areas for improvement.
Prepare regular reports on shipping costs, carrier performance, and inventory turnover for senior management.
Collaborate with warehouse teams to implement best practices for packing, labeling, and dispatching shipments.
Oversee the in-house delivery team, ensuring efficient local deliveries to customers.
Manage inter-store transfers, ensuring stock is moved between locations as needed.
Work with Retail and Warehouse Teams to prioritize urgent deliveries and store replenishments.
Freight and Shipping Operations
Develop and execute cost-effective transportation strategies for domestic and international freight shipments.
Oversee shipment tracking and promptly address any delays to meet delivery timelines.
Use technology to optimize freight planning, routing, and scheduling for efficiency.
Manage damage or loss claims with carriers, ensuring quick resolution and minimal impact on customer satisfaction.
Oversee in-house white-glove delivery operations, ensuring customer satisfaction and minimizing damage or returns.
Monitor delivery KPIs such as on-time delivery rate, transit time, and cost per shipment.
Support cross-functional teams with logistics for photoshoots, product transportation, setup, and breakdown.
Import Management
Supervise the importation of goods, ensuring compliance with customs and trade regulations.
Prepare required documentation, including bills of lading, invoices, and import/export licenses.
Coordinate with customs brokers, freight forwarders, and regulatory bodies to expedite clearance and minimize delays.
Stay updated on changes in trade policies, tariffs, and duties, adjusting import strategies accordingly.
Accurately calculate landed costs (freight, duties, taxes) to inform pricing and budgeting, collaborating with procurement teams.
Truck Management
Oversee the management of company-owned trucks used for deliveries and transportation.
Ensure compliance with California state regulations, including vehicle maintenance and driver qualifications.
Schedule regular inspections, maintenance, and repairs to prevent downtime and ensure safety standards.
Maintain records of vehicle registrations, insurance, and permits.
Implement driver safety programs to promote compliance and minimize risk.
Stay informed about changes in transportation laws and environmental regulations in California.
Cross-Functional Collaboration
Partner with management, procurement, sales, and customer service teams to align logistics strategies with business goals.
Develop strong vendor and supplier relationships to ensure consistent service quality.
Collaborate with finance teams to manage budgets, control expenses, and perform cost analyses.
Team Leadership
Lead and mentor a team of logistics coordinators and staff, fostering a culture of accountability and continuous improvement.
Ensure compliance with health, safety, and legal regulations across logistics operations.
Logistics Manager QUALIFICATIONS :
Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field.
5+ years of experience in logistics or supply chain management, preferably in an eCommerce or home goods/furniture environment.
Proven experience managing white-glove delivery services is highly desirable.
5+ years of experience in logistics, freight, or supply chain management, with a focus on outgoing shipments and imports.
Familiarity with domestic and international shipping regulations, including customs compliance.
Logistics Manager SKILLS :
Strong knowledge of logistics software and tools.
Experience with Netsuite
Excellent negotiation, analytical, and problem-solving skills.
Ability to manage multiple priorities and projects in a fast-paced environment.
Strong leadership and communication skills with the ability to collaborate across departments.
Logistics Manager BENEFITS:
PPO & HMO Medical Options
Vision & Dental Options
401K with company match (After 1 year of employment)
PTO, Sick Time, Wellness Time, Floating Holidays and Paid Volunteer Time
Bereavement, Jury Duty, and Voting Time (as needed)
Paid Holidays Off
Paid Maternity/Paternity Leave
40% off at Shoppe Amber Interiors (online & retail)
Voluntary employee benefits
Employee Assistance Program
.Some benefits are contingent upon full time employment.
.Exact salary contingent upon experience
Compensation details: 0 Yearly Salary
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