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Summary Under the general supervision of the Administration Bureau Lieutenant, this position oversees and manages the assignment, tracking, and maintenance of all technology and equipment used by department staff. This role is responsible for troubleshooting and ensuring the optimal performance of the AXON suite of products and maintaining in-car computer-aided dispatch terminals. Additionally, the Logistics Coordinator will oversee the assignment and maintenance of police vehicles and verifying they are appropriately equipped for operational use. The position also ensures facility security, coordinating security measures within the department's premises, and maintaining safety protocols for all technology and equipment storage areas.
Essential Duties and Responsibilities - Oversees the assignment and tracking of all equipment issued to department staff, including fleet cameras, body cameras, tasers, virtual reality training systems, handheld and in-car radios, and personal equipment (uniforms, firearms, etc.)
- Maintains accurate records of all department-issued technology and equipment, ensuring timely updates on usage, condition, and location
- Conducts regular inventory audits to verify equipment status, condition, and assignment
- Monitors, troubleshoots, and ensures the optimal operation of the AXON camera system, including fleet cameras and body cameras, to guarantee high-quality footage recording and proper data storage
- Maintains and troubleshoots the AXON taser system, ensuring full functionality and safe use for all officers
- Oversees and maintains the department's virtual reality training system, ensuring that all modules are functional and current to support training needs
- Manages and resolves technical issues related to handheld and in-car police radios, ensuring clear communication and functionality during operational use
- Oversees and maintains the department's in-car computer-aided dispatch terminals, ensuring reliability during operational use
- Develops and manages the assignment process for marked and unmarked police vehicles, ensuring each vehicle is equipped with the necessary technology, including AXON fleet cameras, radios, in-car dispatch terminals, and other relevant equipment
- Coordinates with fleet maintenance for regular inspections, repairs, and updates to police vehicles
- Maintains detailed records of vehicle usage, maintenance, and the technology installed in each vehicle
- Assists in procuring new equipment, ensuring the department's technology needs are met within the allocated budget
- Maintains records of equipment purchases, warranties, and end-of-life management for all technology assets
- Collaborates with the department's leadership to plan for future equipment needs and technological upgrades
- Provides training for department staff on the proper use, maintenance, and troubleshooting of AXON equipment (fleet cameras, body cameras, tasers, VR training systems), radios, and other assigned personal equipment
- Serves as the primary point of contact for technology-related inquiries and issues, offering troubleshooting support and guiding users in properly operating their equipment
- Ensures all equipment complies with local, state, and federal laws and regulations, particularly regarding data storage, privacy, and equipment usage
- Prepares and submits regular reports on the status of technology and equipment, including any maintenance issues, required replacements, or upgrades
- Monitors and manages physical security systems such as alarms, access control, and surveillance cameras for the department's facilities
- Coordinates repairs and upgrades to the department security systems with vendors and the City of Temple Information Technology Department
- Manages the Department's badge scan access permissions
- Follows City policies, procedures, and safety guidelines
- Performs other duties as assigned
Minimum Qualifications - Combination of education and experience equivalent to an Associate's degree in Information Technology, Criminal Justice, Business Administration, or a related field
- Three (3) years of experience in inventory control, technology management, or related fields, preferably in law enforcement or public safety settings
- Pass an extensive criminal background check, polygraph, and evaluation
Preferred Qualifications - Bachelor's degree or higher in Information Technology, Criminal Justice, Business Administration, or a related field
- Strong understanding of technology with the aptitude to learn law enforcement systems with troubleshooting and system maintenance experience
- Experience managing and troubleshooting public safety radio systems (handheld and in-car)
- Supervisory level experience
Certificates, Licenses, Registrations - Valid driver's license with a clean driving record
Thank you for your interest in the position. Please note only those selected for an interview will be contacted.
Other details- Job Family General Regular
- Pay Type Hourly
- Hiring Rate $27.10
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