JOB DESCRIPTION
- Create efficient production and delivery schedules for the plant, field, and haulers, considering customer demand, plant capacity, material availability, delivery costs, routing, and hauling restrictions.
- Handle requests for schedule changes or material corrections from various sources, assess the impact, and inform all relevant parties once changes are approved.
- Coordinate with third-party haulers and the plant, acting as the main contact for scheduling and logistics inquiries.
- Use scheduling and logistics software to manage data related to customer schedule requests, extra materials, package billing, and other scheduling or delivery details.
- Ensure all stakeholders are informed about production schedules, box truck deliveries, delivery times, permits, escort requirements, and special situations like prototypes or long lead-time materials.
- Collaborate with cross-functional plant teams, including production, customer support, materials, quality, and accounting, to achieve operational goals.
- Generate and analyze reports to track service levels, freight costs, and production efficiencies.
- Manage delivery resources to meet customer demand while optimizing efficiency and cost.
- Process miscellaneous tickets, returns, extra materials, package billing, and delivery invoicing on a weekly/daily basis. Review and approve third-party hauler invoices before payment.
- Assist with processing Employee Sales as needed.
REQUIRED SKILLS AND EXPERIENCE
- Preferred: Bachelor's or Associate degree.
- At least 5 years of related administrative experience.
- Excellent verbal and written communication skills, with the ability to build and maintain customer relationships.
- High accuracy and attention to detail. Strong time-management and organizational skills.
- Results-oriented, able to juggle multiple priorities and adapt to changing demands.
- Eager to learn and proactive. Capable of working independently and as part of a team.
- Proficient in Microsoft Office suite, especially Excel, Outlook, and Word.