Job Overview: We are looking for a dedicated and dynamic
Senior Freight Account Manager to join our team full-time at our on-site location. The successful candidate will play a crucial role in developing new business, building and managing a robust book of business, and ensuring exceptional customer service through effective communication and account management.
Key Responsibilities:- Build a Book of Business: Establish and expand a portfolio of client accounts through targeted outreach and relationship-building strategies.
- Develop New Business Opportunities: Identify and pursue new business opportunities to drive growth and revenue.
- Manage and Nurture Customer Accounts: Maintain and enhance customer relationships by providing personalized and proactive account management.
- Maintain Effective Communication Channels: Ensure clear, consistent, and responsive communication with customers to address their needs and concerns.
- Ensure Excellent Customer Account Management: Deliver exceptional service and support to customers, ensuring their satisfaction and loyalty.
Qualifications:- Proven Sales Experience: Demonstrated success in sales with a track record of meeting or exceeding targets.
- Passion for Sales and Strong Problem-Solving Skills: Enthusiastic about sales with the ability to think critically and solve challenges effectively.
- Excellent Communication and Customer Service Skills: Strong verbal and written communication abilities, coupled with exceptional customer service skills.
- Ability to Develop New Business and Build Strong Customer Relationships: Proven capability to create new business opportunities and foster lasting relationships with customers.
- Ability to Work Independently and as Part of a Team: Self-motivated and able to work autonomously, yet also a collaborative team player.
- Bachelor's Degree Preferred but Not Required: Higher education is an advantage, but not essential.
- Experience in the Logistics Industry is a Plus: Familiarity with logistics or related industries is beneficial.
- Proficiency in Software Skills and a Willingness to Learn: Competence with various software tools and a proactive attitude towards learning new technologies.
Compensation- Competitive Base Salary + Uncapped Commission