Open to 0-3 years of experience.
PRIMARY DUTIES AND RESPONSIBILITIES
- Communicate, communicate, communicate with customers regarding all ranges of information: pricing, market intelligence, truckload requests and status, spot quote solutions, additional service offerings. Net/Net: excellent customer service.
- Communicate, communicate, communicate with all internal support individuals: carrier relations, accounting, management, TMS service providers, etc.
- Prospect and contact potential customers with the goal of achieving agreed upon acquisition and sales targets.
- Maintain customer records and history of communication in Salesforce.
- Work cohesively with the team to understand and resolve issues as they arise.
- Create relationships that yield repeat business while maximizing margins to meet or exceed margin goals.
- Actively present solutions to issues as they arise. Develop a plan of action independently prior to requesting feedback from direct supervisor. Actively work on preventative measures to those issues for future business.
- Utilize available resources to solicit new business.
- Ability to be flexible and think on your feet to help secure new business leads and contacts. Other various Ad Hoc duties.
- Any other items as requested by supervisor.
QUALIFICATIONS
- Bachelor's degree in Business Management, Logistics/Supply Chain or related fields
- Work experience will be considered in lieu of educational requirement