Liquor Store General Manager

Salary: $51,873.00 - $72,176.00 Annually
Location : Lancaster County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-6-02490
Department: Liquor Control Board
Division: LC Str 3610
Opening Date: 05/16/2025
Closing Date: 5/29/:59 PM Eastern
Job Code: 02490
Position Number:
Union: ISSU
Bargaining Unit: M2
Pay Group: LS12
Bureau / Division Code: 3610
Bureau / Division: Retail Operations, Store Region 2
Worksite Address: 2350 N Reading Rd, Store 11
City: Denver, Pennsylvania
Zip Code: 17517
Contact Name: Veronica Witmer
Contact Phone:
Contact Email:

THE POSITION
The Pennsylvania Liquor Control Board (PLCB) is seeking an experienced and results-driven Liquor Store General Manager 2A to lead the operations of our Fine Wine & Good Spirits store.
Why Join Us? At Fine Wine & Good Spirits, you will have the opportunity to manage a dynamic retail environment, gain invaluable experience in retail operations, and grow your career within a supportive, state-owned business. As a General Manager, you will play a pivotal role in driving the success of the store while leading and developing a dedicated team.
DESCRIPTION OF WORK
As the General Manager, you will be responsible for overseeing all aspects of the store's performance, ensuring exceptional customer service, and driving operational success. You will be a key leader, overseeing day-to-day activities, developing a high-performing team, and implementing strategies to exceed sales targets while maintaining a top-tier store environment.
Key Responsibilities:

• Lead, direct, and manage all store operations, ensuring the team consistently delivers excellent customer service and meets business goals.
• Oversee and motivate store staff, ensuring tasks are delegated effectively, work quality is monitored, and employees receive necessary guidance and training.
• Drive sales initiatives, from receiving shipments and stocking inventory to assisting customers with product selection and offering expert recommendations.
• Ensure the store environment remains clean, organized, safe, and welcoming for both customers and staff at all times.
• Manage inventory, monitor stock levels, and ensure proper product placement and display for optimal customer experience.
• Handle cash management, sales reporting, and maintain accurate records in line with company policies and procedures.
• Help ensure compliance with all relevant laws, regulations, and company policies related to alcohol sales.
• Collaborate with the broader management team to develop and implement effective sales and operational strategies.
• Participate in employee training and performance management, ensuring team members are equipped with the skills and knowledge to succeed.
• Foster a positive, team-oriented work environment where staff are engaged, motivated, and aligned with store objectives.
• Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
• Stand for extended periods of time.
• Oversee staffing schedules, ensuring shifts are appropriately covered and operational needs are met.

If you're ready to take your career to the next level and make a real impact, we encourage you to apply today.
Work Schedule and Additional Information:

• Free - Secure - Onsite Parking
• Full-time employment.
• Work hours will vary, totaling 75 hours biweekly.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Liquor Store Assistant Manager 2 or a Liquor Store General Manager 1B (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Two years as a Liquor Store Assistant Manager 1 or a Liquor Store General Manager 1A (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or
• Three years as a Liquor Store Clerk 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of lead or supervisory retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at .

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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See the total value of your benefits package by exploring our

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work. Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
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